MeridianLink Outage History
MeridianLink is up right nowPingoru has recorded 122 incidents for MeridianLink: 122 in the last 12 months and 26 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 13 | 251 of 720 (35%) |
| May 2026 | 10 | 93 of 744 (13%) |
| June 2026 | 14 | 244 of 720 (34%) |
| July 2026 | 15 | 81 of 744 (11%) |
| August 2026 | 4 | 22 of 744 (3%) |
| September 2026 | 15 | 203 of 720 (28%) |
| October 2026 | 7 | 115 of 593 (19%) |
Incidents, newest first
Major February 6, 2026 Decision Lender 4 Production– User Access Issue (Multiple Clients Impacted) 5h 34m DecisionLender4 App Operational Status
Started Feb 06, 2026, 03:13 PM UTC· resolved Feb 06, 2026, 08:48 PM UTC
- investigating Feb 06, 2026, 03:13 PM UTC
Multiple clients are experiencing access issues, with the application spinning and resulting in 504 Gateway Time‑Out errors.
- monitoring Feb 06, 2026, 04:05 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 06, 2026, 08:48 PM UTC
This incident has been resolved.
Major February 5, 2026 DecisionLender 4 Production Connectivity Issue 4h 5m DecisionLender4 App Operational Status
Started Feb 05, 2026, 03:21 PM UTC· resolved Feb 05, 2026, 07:27 PM UTC
- investigating Feb 05, 2026, 03:21 PM UTC
We are currently experiencing an issue with DL4 Production resulting in a 504 Gateway Time‑Out error.
- monitoring Feb 05, 2026, 03:49 PM UTC
An update has been completed, and servers appear to be healthy now. We are continuing to monitor. If you are still experiencing issues please reach out to the Support team. Thanks,
- investigating Feb 05, 2026, 07:27 PM UTC
We are continuing to investigate this issue.
- resolved Feb 05, 2026, 07:27 PM UTC
This incident has been resolved.
Minor February 4, 2026 MLM and PML - Quick Pricer returning BPC when LPC selected 1h 38m Mortgage App LOS, Mortgage App Pricing Engine (PML), Mortgage App Integrations
Started Feb 04, 2026, 09:58 PM UTC· resolved Feb 04, 2026, 11:36 PM UTC
- investigating Feb 04, 2026, 09:58 PM UTC
We are currently investigating this issue.
- investigating Feb 04, 2026, 10:04 PM UTC
We are continuing to investigate this issue.
- identified Feb 04, 2026, 10:18 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 04, 2026, 11:20 PM UTC
A fix has been implemented. Clients may experience slowness as we complete the fix.
- resolved Feb 04, 2026, 11:36 PM UTC
This incident has been resolved.
Minor January 29, 2026 ML Insight - Data Refresh Delay - Large Clients Affected Only 4h 43m Data Refresh
Started Jan 29, 2026, 02:26 PM UTC· resolved Jan 29, 2026, 07:10 PM UTC
- investigating Jan 29, 2026, 02:26 PM UTC
We are investigating a delay in the data refresh for January 29, 2026. This is only affecting larger institutions on the platform; all other data points are refreshed for other clients.
- identified Jan 29, 2026, 03:21 PM UTC
We’re applying the final fixes, and Insight should be refreshed within the next ~3 hours.
- resolved Jan 29, 2026, 07:10 PM UTC
This incident has been resolved.
Minor January 23, 2026 ML Consumer/Opening - LIVE.CONSUMER server - Automated Actions is Missing Edit toolbar under Email Body 18d 22h Consumer App Operational Status
Started Jan 23, 2026, 10:11 PM UTC· resolved Feb 11, 2026, 09:03 PM UTC
- identified Jan 23, 2026, 10:11 PM UTC
We have identified an issue causing the Edit toolbar for the Email Body text to be missing within Automated Actions. This affects the live.consumer server. All existing automated actions are still triggering and functioning as expected. Our development team has prepared a fix, which is scheduled for deployment on Sunday night.
- identified Jan 23, 2026, 10:12 PM UTC
We are continuing to work on a fix for this issue.
- resolved Feb 11, 2026, 09:03 PM UTC
This issue has been resolved.
Minor January 22, 2026 ML Consumer/Opening - CS Server Latency Reports 1h 50m Consumer App Operational Status
Started Jan 22, 2026, 05:55 PM UTC· resolved Jan 22, 2026, 07:45 PM UTC
- investigating Jan 22, 2026, 05:55 PM UTC
Clients are reporting slowness and latency when navigating on the CS Server. Our technical teams are looking into this.
- resolved Jan 22, 2026, 07:45 PM UTC
This incident has been resolved. We’ve received confirmation that the CS Server has resumed normal performance.
Major January 20, 2026 PriceMyLoan - Expired Rates 29m Mortgage App Pricing Engine (PML)
Started Jan 20, 2026, 05:29 PM UTC· resolved Jan 20, 2026, 05:58 PM UTC
- investigating Jan 20, 2026, 05:29 PM UTC
We are currently investigating this issue.
- investigating Jan 20, 2026, 05:31 PM UTC
We are continuing to investigate this issue.
- investigating Jan 20, 2026, 05:45 PM UTC
We are currently investigating the cause and processing rates as they come.
- monitoring Jan 20, 2026, 05:58 PM UTC
We see that the Rate sheets are processed now
- monitoring Jan 20, 2026, 05:58 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 20, 2026, 05:58 PM UTC
This incident has been resolved.
Minor January 15, 2026 ML Insight - Data Refresh Delay 4h 43m Data Refresh
Started Jan 15, 2026, 05:18 PM UTC· resolved Jan 15, 2026, 10:01 PM UTC
- identified Jan 15, 2026, 05:18 PM UTC
Our team has been alerted and working on refreshing your data for Insight. Affected Data Source: Insight Consumer and Opening ETA to Resolution: 3.5 Hours
- resolved Jan 15, 2026, 10:01 PM UTC
This incident has been resolved.
Minor January 13, 2026 APOR Calculation Issue 1h 17m Consumer App Operational Status
Started Jan 13, 2026, 04:19 PM UTC· resolved Jan 13, 2026, 05:36 PM UTC
- investigating Jan 13, 2026, 04:19 PM UTC
We are currently investigating this issue.
- monitoring Jan 13, 2026, 05:14 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 13, 2026, 05:36 PM UTC
This incident has been resolved.
Minor January 12, 2026 ML Consumer/Opening - Latency on the LIVE server 3h 8m Consumer App Operational Status
Started Jan 12, 2026, 11:21 PM UTC· resolved Jan 13, 2026, 02:30 AM UTC
- monitoring Jan 12, 2026, 11:21 PM UTC
We have received alerts of latency on the live.consumer server. Auto-scaling measures have been implemented, which have provided partial improvement. Our technical team is closely monitoring the situation and working to ensure optimal performance.
- monitoring Jan 13, 2026, 12:34 AM UTC
System performance has returned to normal levels. Our technical team continues to monitor closely to maintain stability and ensure optimal performance.
- resolved Jan 13, 2026, 02:30 AM UTC
This incident has been resolved.
Major January 6, 2026 MLM - Users are reporting that they are unable to log into MeridianLink Mortgage LOS 18m Mortgage App LOS
Started Jan 06, 2026, 02:11 PM UTC· resolved Jan 06, 2026, 02:30 PM UTC
- investigating Jan 06, 2026, 02:11 PM UTC
We are currently investigating this issue.
- monitoring Jan 06, 2026, 02:17 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 06, 2026, 02:30 PM UTC
This incident has been resolved.
Minor January 2, 2026 ML Consumer/Opening - Allied IQQ Slowness and Errors 4d 1h Consumer App - Other Partner Integrations
Started Jan 02, 2026, 03:44 PM UTC· resolved Jan 06, 2026, 04:44 PM UTC
- identified Jan 02, 2026, 03:44 PM UTC
Clients are experiencing slowness and some errors when using the IQQ integration. This has been acknowledged on IQQ's end and you can find updates here: https://alliedsolutions.statuscast.com/incident/649499 We will monitor that page for status updates as well.
- identified Jan 02, 2026, 07:26 PM UTC
Latest update on the iQQ's Status page at 12:36pm EST: We are continuing to monitor the errors and slowness in iQQ. We believe the cause has been found and are working on a fixed resolution as soon as possible.
- identified Jan 02, 2026, 08:23 PM UTC
As of 12:36pm EST, IQQ has posted the following: We are continuing to monitor the errors and slowness in iQQ. We believe the cause has been found and are working on a fixed resolution as soon as possible. Thank you
- identified Jan 02, 2026, 11:31 PM UTC
Latest updates on the iQQ's Status page: As of 5:07pm EST: The corrective update (for the latency and remittance errors) has been pushed into iQQ Production, and we're seeing system performance returning to optimal. At 5:00pm EST: We are investigating reports of our quoting webservice being unavailable for third party loan origination systems integrated into iQQ. The standalone website itself is running as expected, so we are looking into new causes for possible API interruption. Manual quoting directly in the iQQ website is available as an option if quote integration is not connecting.
- resolved Jan 06, 2026, 04:44 PM UTC
This issue has been resolved. Latest update on the iQQ's Status page on 01/03/2026 at 10:00am EST: A performance enhancement change was tested and applied to the iQQ production system overnight, and has passed preliminary performance review this morning. We will continue monitoring through the day, but we are optimistic for the outcome on site response times going forward.
Notice December 24, 2025 DecisionAssist Pricing Engine issue causing delay in posting today's rates for OpenClose, Mortgage Access 1h 19m OpenClose, Mortgage Access, OpenClose Pricing Engine (PriceMyLoan)
Started Dec 24, 2025, 03:13 PM UTC· resolved Dec 24, 2025, 04:32 PM UTC
- investigating Dec 24, 2025, 03:13 PM UTC
For lenders using DecisionAssist for pricing (not PML PriceMyLoan), today's rates will be delayed because of an issue with the DecisionAssist pricing engine. Once we have more information, we will update you.
- identified Dec 24, 2025, 03:56 PM UTC
Engineering continues to work on this issue. The rates team has been able to publish some rates, but not all rates have been published yet. As soon as we have more details, we will provide an update.
- identified Dec 24, 2025, 04:15 PM UTC
Engineering has fixed the root cause of the issue that was preventing the rates team from publishing rates. The rates team is now working on publishing the remainder of today's rates. Once this has been completed, we will update you.
- resolved Dec 24, 2025, 04:32 PM UTC
All rates have now been published. This issue is resolved.
Notice December 17, 2025 MeridianLink - OpenClose DecisionAssist pricing engine issue 5h 15m OpenClose, Mortgage Access, OpenClose Pricing Engine (PriceMyLoan)
Started Dec 17, 2025, 03:08 PM UTC· resolved Dec 17, 2025, 08:24 PM UTC
- investigating Dec 17, 2025, 03:08 PM UTC
Users have reported an inability to price loans in OpenClose and Mortgage Access using the DecisionAssist pricing engine. Engineering is investigating this issue. Note, this does not impact pricing via PML (PriceMyLoan).
- investigating Dec 17, 2025, 03:09 PM UTC
We are continuing to investigate this issue.
- investigating Dec 17, 2025, 03:43 PM UTC
Engineering is still investigating this issue. We are now able to search for pricing directly in admin.decisionassist.com, but not via OpenClose or Mortgage Access. As soon as we have more information, we will update you.
- identified Dec 17, 2025, 04:19 PM UTC
Engineering is still working to resolve this issue. Users can now price loans in Mortgage Access, but may not be able to price loans in OpenClose. As soon as we have more information we will update you.
- identified Dec 17, 2025, 04:51 PM UTC
Users are now able to price loans in OpenClose and Mortgage Access (using the DecisionAssist pricing engine). Note, this does not impact lenders using PML for pricing. NOTE: Publishing of today's rates is delayed because of this issue. We will provide an update on that as soon as possible.
- identified Dec 17, 2025, 06:21 PM UTC
The DecisionAssist rates team has been able to publish about 90% of today's rates, so most pricing has been updated. As soon as this has been completed, we will update you further.
- resolved Dec 17, 2025, 08:24 PM UTC
Rates are now up to date and we consider this issue Resolved. If you experience further issues please open a Support Case. Thank you!
Critical December 17, 2025 Engage Outage 43m Engage App Operational Status
Started Dec 17, 2025, 02:56 PM UTC· resolved Dec 17, 2025, 03:40 PM UTC
- investigating Dec 17, 2025, 02:56 PM UTC
We are currently experiencing a system outage affecting MeridianLink Engage, including access to the platform. Current Status: Our team is actively investigating the issue to identify the cause and restore full functionality as quickly as possible. Impact: Users may be unable to log into Engage Some pages may experience degraded performance or fail to load Next Update: We will provide another update as soon as we have additional information. Thank you for your patience as we work to resolve this issue.
- resolved Dec 17, 2025, 03:40 PM UTC
This incident has been resolved.
Minor December 15, 2025 ML Consumer/Opening - IQQ/Allied Solutions Issues 7h 4m Consumer App - Other Partner Integrations
Started Dec 15, 2025, 03:50 PM UTC· resolved Dec 15, 2025, 10:54 PM UTC
- identified Dec 15, 2025, 03:50 PM UTC
Clients are reporting an issue with IQQ services and are experiencing slowness and timeouts. IQQ has acknowledged this issue and are working on a fix: https://alliedsolutions.statuscast.com/incident/647299
- monitoring Dec 15, 2025, 05:12 PM UTC
Latest update from IQQ: Good afternoon, We've seen iQQ system performance improve after an initial adjustment, and are continuing to monitor the system through the day. Some daily processes within the servers will be watched through tomorrow (12/16/2025) afternoon to ensure no recurrence. -iQQ Support Team
- resolved Dec 15, 2025, 10:54 PM UTC
Further updates can be reviewed directly on IQQ's site: https://alliedsolutions.statuscast.com/incident/647299
Minor December 12, 2025 MLM - Webhook Event Integration Notification Delays 18h 7m Mortgage App Integrations
Started Dec 12, 2025, 01:53 AM UTC· resolved Dec 12, 2025, 08:00 PM UTC
- investigating Dec 12, 2025, 01:53 AM UTC
We are currently investigating this issue.
- identified Dec 12, 2025, 03:49 AM UTC
The issue has been identified, and a resolution is currently being implemented. New event notifications are processing as expected, and previously queued events are beginning to clear.
- monitoring Dec 12, 2025, 04:17 AM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Dec 12, 2025, 06:18 PM UTC
We are continuing to monitor for any further issues.
- resolved Dec 12, 2025, 08:00 PM UTC
This incident has been resolved.
Minor December 11, 2025 J.D. Powers error - Object reference not set to an instance of an object.System.NullReferenceException 1d Consumer App - Other Partner Integrations
Started Dec 11, 2025, 04:26 PM UTC· resolved Dec 12, 2025, 04:49 PM UTC
- investigating Dec 11, 2025, 04:26 PM UTC
We are currently investigating this issue.
- monitoring Dec 11, 2025, 04:59 PM UTC
Our team has cleared the cache and believes the issue is resolved. If you have an open support case, please confirm that J.D. Powers is now functioning as expected. Thank you for your patience.
- identified Dec 11, 2025, 09:34 PM UTC
Development has identified the issue and will deploy a hotfix tonight. If you opened a case for this issue, please update it tomorrow morning to confirm whether the problem is resolved.
- resolved Dec 12, 2025, 04:49 PM UTC
This incident has been resolved.
Minor December 10, 2025 PriceMyLoan - Pennymac reported some delays on worksheets 1h 30m Mortgage App Pricing Engine (PML)
Started Dec 10, 2025, 09:30 PM UTC· resolved Dec 10, 2025, 11:00 PM UTC
- identified Dec 10, 2025, 09:30 PM UTC
Pennymac had an issue with their SFTP which caused a delay in the ratesheets. Pennymac said that the issue is resolved, but there's still delays. Pennymac is working on a fix.
- monitoring Dec 10, 2025, 09:36 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 10, 2025, 11:00 PM UTC
This incident has been resolved.
Minor December 8, 2025 ML Consumer/Opening - Live Server Latency Reports 1h 20m Consumer App Operational Status
Started Dec 08, 2025, 04:47 PM UTC· resolved Dec 08, 2025, 06:08 PM UTC
- investigating Dec 08, 2025, 04:47 PM UTC
Users are reporting latency on our Live servers (Modern experience). We are currently investigating this.
- monitoring Dec 08, 2025, 05:12 PM UTC
The cause has been identified and we are monitoring performance.
- resolved Dec 08, 2025, 06:08 PM UTC
This incident has been resolved.
Minor December 2, 2025 ML Consumer/Opening - CS Preapproval App Errors 1h 37m Consumer App Underwriting & Pricing Engine
Started Dec 02, 2025, 03:38 PM UTC· resolved Dec 02, 2025, 05:16 PM UTC
- investigating Dec 02, 2025, 03:38 PM UTC
Users are reporting receiving an error on Preapproval apps. Users are seeing an error that says "The prequalification process could not be completed for the following reasons: Exception has been thrown by the target of an invocation"
- monitoring Dec 02, 2025, 04:01 PM UTC
We've implemented a fix and clients are reporting that the issues seem to be resolved. We will continue monitoring.
- resolved Dec 02, 2025, 05:16 PM UTC
This incident has been resolved.
Minor November 25, 2025 TazWorks - Trade House Data Healthcare Compliance Searches Stuck in Processing 1d Trade House Data Searches
Started Nov 25, 2025, 03:52 PM UTC· resolved Nov 26, 2025, 03:56 PM UTC
- investigating Nov 25, 2025, 03:52 PM UTC
We are currently investigating this issue.
- resolved Nov 26, 2025, 03:56 PM UTC
This incident has been resolved.
Minor November 25, 2025 MCL (Mortgage Credit Link) issue with credit card payments 1h 26m Mortgage Credit Link App Operational Status, InstaScreen Operational Status, Mortgage Credit Link Credit Integrations, Consumer App Credit Reports and 4 more
Started Nov 25, 2025, 03:16 PM UTC· resolved Nov 25, 2025, 04:42 PM UTC
- investigating Nov 25, 2025, 03:16 PM UTC
MeridianLink is aware of an MCL issue with credit card payments not processing. This issue began on 11/24/25 around 5:19 PM PST for all vendors. This impacts users IF they order credit reports with the requirement to pay by CCP at the time of order; it will cause orders to fail. Development is aware and is looking into it. We will keep you posted once we have an update.
- monitoring Nov 25, 2025, 04:22 PM UTC
Development has addressed this issue. We are monitoring the results.
- resolved Nov 25, 2025, 04:42 PM UTC
This incident has been resolved.
Notice November 24, 2025 ML DecisionLender 4 Clients Experiencing Latency with Reports 4h 23m DecisionLender4 Reporting DBS
Started Nov 24, 2025, 04:30 PM UTC· resolved Nov 24, 2025, 08:54 PM UTC
- investigating Nov 24, 2025, 04:30 PM UTC
We’re aware of latency issues affecting Reports in DecisionLender 4. Our team is actively investigating and working to resolve this as quickly as possible. We’ll share additional updates as soon as they’re available.
- investigating Nov 24, 2025, 07:06 PM UTC
The issue with Decisionlender 4 Reporting latency has been resolved. Please reach out to Support you have any subsequent issues. Thanks,
- resolved Nov 24, 2025, 08:54 PM UTC
This incident has been resolved.
Minor November 24, 2025 TazWorks - Trade House Data: State Rental Records Database Search Error 1h 56m Trade House Data Searches
Started Nov 24, 2025, 03:20 PM UTC· resolved Nov 24, 2025, 05:17 PM UTC
- investigating Nov 24, 2025, 03:20 PM UTC
We are currently investigating this issue.
- resolved Nov 24, 2025, 05:17 PM UTC
This incident has been resolved.