MeridianLink incident

ML Consumer/Opening - CS Preapproval App Errors

Resolved after 1 hour 37 minutes, affecting Consumer App Underwriting & Pricing Engine, on December 2, 2025.

monitoring Dec 02, 2025, 04:01 PM UTC

We've implemented a fix and clients are reporting that the issues seem to be resolved. We will continue monitoring.

Started
Dec 02, 2025, 03:38 PM UTC
Resolved
Dec 02, 2025, 05:16 PM UTC
Duration
1h 37m
Detected by Pingoru
Dec 02, 2025, 03:38 PM UTC

Affected components

Consumer App Underwriting & Pricing Engine

Update timeline

  1. investigating Dec 02, 2025, 03:38 PM UTC

    Users are reporting receiving an error on Preapproval apps. Users are seeing an error that says "The prequalification process could not be completed for the following reasons: Exception has been thrown by the target of an invocation"

  2. monitoring Dec 02, 2025, 04:01 PM UTC

    We've implemented a fix and clients are reporting that the issues seem to be resolved. We will continue monitoring.

  3. resolved Dec 02, 2025, 05:16 PM UTC

    This incident has been resolved.

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