Resolved after 3 hours 8 minutes, affecting Consumer App Operational Status, on January 12, 2026.
System performance has returned to normal levels. Our technical team continues to monitor closely to maintain stability and ensure optimal performance.
Affected components
Update timeline
- monitoring Jan 12, 2026, 11:21 PM UTC
We have received alerts of latency on the live.consumer server. Auto-scaling measures have been implemented, which have provided partial improvement. Our technical team is closely monitoring the situation and working to ensure optimal performance.
- monitoring Jan 13, 2026, 12:34 AM UTC
System performance has returned to normal levels. Our technical team continues to monitor closely to maintain stability and ensure optimal performance.
- resolved Jan 13, 2026, 02:30 AM UTC
This incident has been resolved.
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