MeridianLink incident

PriceMyLoan - Expired Rates

Resolved after 29 minutes, affecting Mortgage App Pricing Engine (PML), on January 20, 2026.

monitoring Jan 20, 2026, 05:58 PM UTC

We are continuing to monitor for any further issues.

Started
Jan 20, 2026, 05:29 PM UTC
Resolved
Jan 20, 2026, 05:58 PM UTC
Duration
29m
Detected by Pingoru
Jan 20, 2026, 05:29 PM UTC

Affected components

Mortgage App Pricing Engine (PML)

Update timeline

  1. investigating Jan 20, 2026, 05:29 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 20, 2026, 05:31 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jan 20, 2026, 05:45 PM UTC

    We are currently investigating the cause and processing rates as they come.

  4. monitoring Jan 20, 2026, 05:58 PM UTC

    We see that the Rate sheets are processed now

  5. monitoring Jan 20, 2026, 05:58 PM UTC

    We are continuing to monitor for any further issues.

  6. resolved Jan 20, 2026, 05:58 PM UTC

    This incident has been resolved.

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