MeridianLink incident
J.D. Powers error - Object reference not set to an instance of an object.System.NullReferenceException
Resolved after 1 day, affecting Consumer App - Other Partner Integrations, on December 11, 2025.
Development has identified the issue and will deploy a hotfix tonight. If you opened a case for this issue, please update it tomorrow morning to confirm whether the problem is resolved.
Affected components
Update timeline
- investigating Dec 11, 2025, 04:26 PM UTC
We are currently investigating this issue.
- monitoring Dec 11, 2025, 04:59 PM UTC
Our team has cleared the cache and believes the issue is resolved. If you have an open support case, please confirm that J.D. Powers is now functioning as expected. Thank you for your patience.
- identified Dec 11, 2025, 09:34 PM UTC
Development has identified the issue and will deploy a hotfix tonight. If you opened a case for this issue, please update it tomorrow morning to confirm whether the problem is resolved.
- resolved Dec 12, 2025, 04:49 PM UTC
This incident has been resolved.
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