MeridianLink incident

ML Consumer/Opening - CS Server Latency Reports

Resolved after 1 hour 50 minutes, affecting Consumer App Operational Status, on January 22, 2026.

resolved Jan 22, 2026, 07:45 PM UTC

This incident has been resolved. We’ve received confirmation that the CS Server has resumed normal performance.

Started
Jan 22, 2026, 05:55 PM UTC
Resolved
Jan 22, 2026, 07:45 PM UTC
Duration
1h 50m
Detected by Pingoru
Jan 22, 2026, 05:55 PM UTC

Affected components

Consumer App Operational Status

Update timeline

  1. investigating Jan 22, 2026, 05:55 PM UTC

    Clients are reporting slowness and latency when navigating on the CS Server. Our technical teams are looking into this.

  2. resolved Jan 22, 2026, 07:45 PM UTC

    This incident has been resolved. We’ve received confirmation that the CS Server has resumed normal performance.

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