MeridianLink incident

Engage Outage

Resolved after 43 minutes, affecting Engage App Operational Status, on December 17, 2025.

investigating Dec 17, 2025, 02:56 PM UTC

We are currently experiencing a system outage affecting MeridianLink Engage, including access to the platform. Current Status: Our team is actively investigating the issue to identify the cause and restore full functionality as quickly as possible. Impact: Users may be unable to log into Engage Some pages may experience degraded performance or fail to load Next Update: We will provide another update as soon as we have additional information. Thank you for your patience as we work to resolve this issue.

Started
Dec 17, 2025, 02:56 PM UTC
Resolved
Dec 17, 2025, 03:40 PM UTC
Duration
43m
Detected by Pingoru
Dec 17, 2025, 02:56 PM UTC

Affected components

Engage App Operational Status

Update timeline

  1. investigating Dec 17, 2025, 02:56 PM UTC

    We are currently experiencing a system outage affecting MeridianLink Engage, including access to the platform. Current Status: Our team is actively investigating the issue to identify the cause and restore full functionality as quickly as possible. Impact: Users may be unable to log into Engage Some pages may experience degraded performance or fail to load Next Update: We will provide another update as soon as we have additional information. Thank you for your patience as we work to resolve this issue.

  2. resolved Dec 17, 2025, 03:40 PM UTC

    This incident has been resolved.

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