Intapp Outage History
Intapp is up right nowPingoru has recorded 87 incidents for Intapp: 73 in the last 12 months and 26 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 6 | 77 of 720 (11%) |
| May 2026 | 3 | 5 of 744 (1%) |
| June 2026 | 14 | 80 of 720 (11%) |
| July 2026 | 5 | 32 of 744 (4%) |
| August 2026 | 9 | 160 of 744 (21%) |
| September 2026 | 7 | 11 of 720 (1%) |
| October 2026 | 8 | 28 of 590 (5%) |
Incidents, newest first
Critical January 29, 2026 Intapp Open Sandbox Service Outage EU 26m Risk/Flow EU1 - Sandbox
Started Jan 29, 2026, 08:16 PM UTC· resolved Jan 29, 2026, 08:42 PM UTC
- identified Jan 29, 2026, 08:16 PM UTC
We have identified the issue and are working on a resolution. We expect the service to be fully restored within the hour Further updates will be posted shortly.
- resolved Jan 29, 2026, 08:42 PM UTC
We have resolved the incident.
Notice January 22, 2026 Third party advisory: Microsoft 365 degradation of service impacting email 13h 35m
Started Jan 22, 2026, 10:17 PM UTC· resolved Jan 23, 2026, 11:53 AM UTC
- monitoring Jan 22, 2026, 10:17 PM UTC
Microsoft has been experiencing degradation of service across Microsoft 365 services which may impact some Intapp products from sending or receiving mail. Microsoft is in the process of restoring service.
- resolved Jan 23, 2026, 11:53 AM UTC
The issue has been resolved. All services are operating as normal.
Minor January 18, 2026 Intapp DealCloud Degradation of Service (All Regions) 6h 20m DealCloud EU1, DealCloud US1, DealCloud AP1, DealCloud US3 and 4 more
Started Jan 18, 2026, 05:32 PM UTC· resolved Jan 18, 2026, 11:52 PM UTC
- investigating Jan 18, 2026, 05:32 PM UTC
Intapp DealCloud is experiencing a service degradation in all regions. Users may have difficulty logging in. We are actively investigating and will share updates as they become available.
- monitoring Jan 18, 2026, 05:56 PM UTC
A fix has been implemented and we are monitoring the results. Further updates will be posted shortly.
- resolved Jan 18, 2026, 11:52 PM UTC
The issue has been resolved. All services are operating as normal.
Major January 18, 2026 Intapp Experience Degradation of Service [US, EU] 26m Experience EU, Experience US
Started Jan 18, 2026, 11:41 AM UTC· resolved Jan 18, 2026, 12:07 PM UTC
- identified Jan 18, 2026, 11:41 AM UTC
We have identified an issue affecting the Intapp Experience solution. Some users may encounter difficulties logging into the application. Our teams are actively working to resolve the issue.
- resolved Jan 18, 2026, 12:07 PM UTC
The issue has been resolved. All services are operating as normal.
Minor January 2, 2026 Intapp Dealcloud Degradation of Service EU 3h 24m DealCloud EU1, DealCloud EU2
Started Jan 02, 2026, 04:52 PM UTC· resolved Jan 02, 2026, 08:16 PM UTC
- investigating Jan 02, 2026, 04:52 PM UTC
We are currently experiencing a service degradation affecting our Dealcloud solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available. Some users will experience a timeout while attempting to login.
- monitoring Jan 02, 2026, 05:25 PM UTC
The system has recovered, and all services are now fully operational. We will continue to monitor the situation.
- resolved Jan 02, 2026, 08:16 PM UTC
The issue has been resolved. All services are operating as normal.
Minor December 15, 2025 Intapp DealCloud Degradation of Service EU and US impacting our automation services. 1h 1m DealCloud EU2, DealCloud US5
Started Dec 15, 2025, 02:03 PM UTC· resolved Dec 15, 2025, 03:04 PM UTC
- identified Dec 15, 2025, 02:03 PM UTC
We have identified the issue and are working on a resolution. Further updates will be posted shortly.
- investigating Dec 15, 2025, 02:31 PM UTC
We are currently experiencing a service degradation affecting our [product] solution in the [Geo] region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
- investigating Dec 15, 2025, 02:35 PM UTC
We are currently experiencing degraded performance impacting our automation services. Our team is actively investigating the issue and working to restore normal operation as quickly as possible. Further updates will be provided as more information becomes available.
- monitoring Dec 15, 2025, 02:51 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Dec 15, 2025, 03:04 PM UTC
We have resolved the incident.
Minor November 26, 2025 Intapp Degradation of Service [AP|CA] 4h 48m DealCloud PS CA1, DealCloud PS AP1, Risk/Flow CA1, DealCloud PS EU1 and 22 more
Started Nov 26, 2025, 11:45 AM UTC· resolved Nov 26, 2025, 04:34 PM UTC
- investigating Nov 26, 2025, 11:45 AM UTC
We are currently investigating an issue impacting a subset of customers across all regions, where some users are unable to obtain access tokens required for integration runs using the TIME-to-CDS-connector. The issue began around 12:00pm UTC on 25 November 2025. Our engineering team has identified the root cause and is actively working to resolve the problem. We will provide updates as more information becomes available.
- identified Nov 26, 2025, 12:04 PM UTC
Our team is currently working on the necessary remediation steps. While the process may take some time to complete, we’ll continue to share updates throughout the day to keep you informed.
- identified Nov 26, 2025, 02:03 PM UTC
Our team is continuing to work on the fix, and we appreciate your patience as we move this forward.
- identified Nov 26, 2025, 02:50 PM UTC
Our team is continuing to work on the fix, and we appreciate your patience as we make progress. The issue affecting the EU region has now been resolved.
- identified Nov 26, 2025, 04:02 PM UTC
Our team is continuing to work on the fix, and we appreciate your patience as we make progress. The issue affecting the US region has now been resolved.
- resolved Nov 26, 2025, 04:34 PM UTC
The issue has been resolved. All services are operating as normal.
Minor November 5, 2025 Intapp Time, Risk, DealCloud Service Outage in EU Region –
Started Nov 05, 2025, 05:15 PM UTC· resolved Nov 05, 2025, 05:15 PM UTC
- resolved Nov 05, 2025, 05:52 PM UTC
We experienced sporadic brief outages from 17:05 to 17:27 UTC across multiple products, including Time, Risk and DealCloud. The systems have recovered, and operation is returned to normal.
Major October 29, 2025 Boomi Platform Login Issues 7h 7m Intapp Integration Service (IIS) CA1, Intapp Integration Service (IIS) AP1, Intapp Integration Service (IIS) EU1, Intapp Integration Service (IIS) US1
Started Oct 29, 2025, 05:12 PM UTC· resolved Oct 30, 2025, 12:19 AM UTC
- investigating Oct 29, 2025, 05:12 PM UTC
We are aware of an ongoing Microsoft Azure outage that is currently affecting the ability to log in to the Boomi platform. Our team is actively monitoring the situation and we will provide updates as soon as more information becomes available. Thank you for your patience and understanding.
- monitoring Oct 29, 2025, 08:13 PM UTC
We anticipate full recovery to happen by 23:20 UTC on 29 October 2025.
- resolved Oct 30, 2025, 12:19 AM UTC
This incident has been resolved.
Critical October 29, 2025 Intapp Dealcloud Service Unavailable [All Regions] 8h 10m DealCloud EU1, DealCloud US1, DealCloud AP1, DealCloud PS CA1 and 12 more
Started Oct 29, 2025, 04:09 PM UTC· resolved Oct 30, 2025, 12:20 AM UTC
- identified Oct 29, 2025, 04:09 PM UTC
We are currently investigating an issue affecting the DealCloud application in all regions. Users may be unable to log in to the platform at this time. Our engineering team is actively working on a resolution and we will provide updates as soon as more information becomes available. Thank you for your patience.
- monitoring Oct 29, 2025, 04:25 PM UTC
The DealCloud platform has been restored and is now operational across all regions. Some users may experience a brief delay during the initial page load, but all functionality should perform as expected thereafter. Our engineering team will continue to monitor system performance closely to ensure ongoing stability and responsiveness. We appreciate your patience.
- monitoring Oct 29, 2025, 05:09 PM UTC
We are aware of an ongoing Microsoft Azure outage that is currently impacting certain DealCloud functionalities, including: *Outlook Web Add-in *DealCloud Mobile Application Our team is actively monitoring the situation and will provide updates as more information becomes available. Core DealCloud platform access remains available.
- monitoring Oct 29, 2025, 08:12 PM UTC
We anticipate full recovery to happen by 23:20 UTC on 29 October 2025.
- resolved Oct 30, 2025, 12:20 AM UTC
This incident has been resolved.
Minor October 25, 2025 Intapp IIS Degradation of Service All Regions 6h Intapp Integration Service (IIS) CA1, Intapp Integration Service (IIS) AP1, Intapp Integration Service (IIS) EU1, Intapp Integration Service (IIS) US1
Started Oct 25, 2025, 12:45 PM UTC· resolved Oct 25, 2025, 06:45 PM UTC
- investigating Oct 25, 2025, 12:45 PM UTC
We are currently experiencing a service degradation affecting our IIS solution in all regions. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
- investigating Oct 25, 2025, 02:45 PM UTC
Our teams continue to investigate.
- monitoring Oct 25, 2025, 04:46 PM UTC
A fix has been implemented. We are monitoring the situation to ensure continued availability while our processes continue to work through the backlog of messages.
- resolved Oct 25, 2025, 06:45 PM UTC
We have resolved the incident.
Minor October 22, 2025 Intapp Intake, Conflicts, and Time Degradation of Service in APAC 45m Risk/Flow AP1, Time AP1
Started Oct 22, 2025, 09:51 PM UTC· resolved Oct 22, 2025, 10:37 PM UTC
- investigating Oct 22, 2025, 09:51 PM UTC
We are currently experiencing a service degradation affecting our Intake, Conflicts, and Time solutions in the APAC region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
- monitoring Oct 22, 2025, 09:57 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 22, 2025, 10:37 PM UTC
This incident has been resolved.
Minor October 20, 2025 AWS outage impacting Employee Compliance [US] 4h 34m Employee Compliance US1
Started Oct 20, 2025, 06:36 PM UTC· resolved Oct 20, 2025, 11:10 PM UTC
- investigating Oct 20, 2025, 06:36 PM UTC
The ongoing AWS outage is impacting certain functionalities within our Employee Compliance product. Clients may experience issues when searching for securities on forms.
- identified Oct 20, 2025, 08:36 PM UTC
We are monitoring the recovery of AWS services.
- resolved Oct 20, 2025, 11:10 PM UTC
This incident has been resolved.
Minor October 20, 2025 AWS outage impacting email notification service [US] 59m DealCloud US1, DealCloud US3, DealCloud US4, DealCloud US5 and 6 more
Started Oct 20, 2025, 05:57 PM UTC· resolved Oct 20, 2025, 06:56 PM UTC
- investigating Oct 20, 2025, 05:57 PM UTC
We are investigating the impact of AWS outage on our email notification service in the US region. Customers may see delayed or undelivered email notifications across certain Intapp solutions.
- investigating Oct 20, 2025, 06:02 PM UTC
We are continuing to investigate this issue.
- resolved Oct 20, 2025, 06:56 PM UTC
We have resolved the incident.
Major October 18, 2025 Intapp Dealcloud Service Outage US 1h 21m DealCloud US1, DealCloud US3, DealCloud US4, DealCloud US5 and 1 more
Started Oct 18, 2025, 09:42 AM UTC· resolved Oct 18, 2025, 11:04 AM UTC
- identified Oct 18, 2025, 09:42 AM UTC
We have identified the issue and are working on a resolution. Further updates will be posted shortly.
- identified Oct 18, 2025, 10:11 AM UTC
We’re continuing to work on resolving the issue and restoring normal service. Updates will be provided as progress is made.
- resolved Oct 18, 2025, 11:04 AM UTC
The issue has been resolved. All services are operating as normal.
Minor October 17, 2025 Intapp Open Degradation of Service US - Delays in email notifications and auto-transitions 3h 1m Risk/Flow US1
Started Oct 17, 2025, 08:52 PM UTC· resolved Oct 17, 2025, 11:53 PM UTC
- identified Oct 17, 2025, 08:52 PM UTC
We have identified an issue with sending email notifications and auto-transitions. We are working on a resolution. Further updates will be posted shortly.
- monitoring Oct 17, 2025, 10:45 PM UTC
We have resolved the incident and notifications are recovering. We are now monitoring the application progress.
- resolved Oct 17, 2025, 11:53 PM UTC
We have resolved the incident.
Minor October 17, 2025 Intapp Open Sandbox Partial Service Outage EU while attempting to log into Open 6h 40m Risk/Flow EU1 - Sandbox
Started Oct 17, 2025, 05:12 PM UTC· resolved Oct 17, 2025, 11:53 PM UTC
- identified Oct 17, 2025, 05:12 PM UTC
We have identified an issue with logging into Open and are working on a resolution. Further updates will be posted shortly.
- monitoring Oct 17, 2025, 05:38 PM UTC
We has resolved the incident but we are watching to make sure the resolution is complete
- resolved Oct 17, 2025, 11:53 PM UTC
We have resolved the incident.
Minor October 16, 2025 Intapp Open Degradation of Service US When Generating a Conflicts Report 8m Risk/Flow US1 - Sandbox
Started Oct 16, 2025, 07:56 PM UTC· resolved Oct 16, 2025, 08:05 PM UTC
- identified Oct 16, 2025, 07:56 PM UTC
We have identified an issue with generating Conflicts Reports. Further updates will be posted shortly.
- resolved Oct 16, 2025, 08:05 PM UTC
We have resolved the incident.
Notice October 15, 2025 Intapp Time Partial Service Outage CA Sandbox –
Started Oct 15, 2025, 04:00 PM UTC· resolved Oct 15, 2025, 04:00 PM UTC
- resolved Oct 15, 2025, 11:25 PM UTC
An issue occurred for some sandbox tenants in our CA region. Some users were unable to access their sandbox environments or one hour, 52 minutes, starting at 12 noon, Eastern time. The issue has been resolved. All services are operating as normal.
Notice October 11, 2025 Intapp Dealcloud Partial Service Outage US –
Started Oct 11, 2025, 10:30 AM UTC· resolved Oct 11, 2025, 10:30 AM UTC
- resolved Oct 11, 2025, 11:00 AM UTC
An incident occurred that would have resulted in some users being unable to access the Dealcloud system for approx. 26 minutes starting at 6:22 this morning. The issue has been resolved. All services are operating as normal.
Minor October 10, 2025 Intapp Flow Degradation of Service AP 11h 18m Risk/Flow AP1
Started Oct 10, 2025, 04:14 PM UTC· resolved Oct 11, 2025, 03:32 AM UTC
- investigating Oct 10, 2025, 04:14 PM UTC
We are currently experiencing a service degradation affecting our Intapp Flow solution in the AP region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.
- investigating Oct 10, 2025, 05:20 PM UTC
We are currently experiencing a degradation of service. Our teams are currently investigating.
- monitoring Oct 10, 2025, 05:40 PM UTC
A fix has been implemented and we are monitoring the results.
- identified Oct 10, 2025, 05:44 PM UTC
The previous solution was only partially successful. We are working on a more permanent resolution. Further updates will be posted shortly.
- identified Oct 10, 2025, 06:57 PM UTC
We are continuing to work on a fix for this issue.
- monitoring Oct 10, 2025, 07:14 PM UTC
A fix has been implemented and we are monitoring the results. Further updates will be posted after an extended monitoring period.
- resolved Oct 11, 2025, 03:32 AM UTC
We have resolved the incident.
Minor October 9, 2025 Intapp Dealcloud Degradation of Service EU\US\AP\CA\AE 3h 6m DealCloud AE - Preview Sandbox, DealCloud PS CA1, DealCloud PS CA - Preview Sandbox, DealCloud PS AP1 and 6 more
Started Oct 09, 2025, 09:56 AM UTC· resolved Oct 09, 2025, 01:03 PM UTC
- investigating Oct 09, 2025, 09:56 AM UTC
We are currently experiencing a service degradation affecting our Dealcloud solution in Production and Sandbox environments in the EU\US\AP\CA\AE region. Our team is actively investigating the cause, and we will provide updates as more information becomes available. We are currently aware of an application gateway/provider issue which is intermittently affecting the loading of the Dealcloud pages.
- identified Oct 09, 2025, 10:12 AM UTC
The issue has been identified and a fix is being implemented.
- monitoring Oct 09, 2025, 10:37 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 09, 2025, 01:03 PM UTC
The issue has been resolved. All services are operating as normal.