Resolved after 3 hours 24 minutes, affecting DealCloud EU1 and DealCloud EU2, on January 2, 2026.
The system has recovered, and all services are now fully operational. We will continue to monitor the situation.
Affected components
Update timeline
- investigating Jan 02, 2026, 04:52 PM UTC
We are currently experiencing a service degradation affecting our Dealcloud solution in the EU region. Our team is actively investigating the cause, and we will provide updates as more information becomes available. Some users will experience a timeout while attempting to login.
- monitoring Jan 02, 2026, 05:25 PM UTC
The system has recovered, and all services are now fully operational. We will continue to monitor the situation.
- resolved Jan 02, 2026, 08:16 PM UTC
The issue has been resolved. All services are operating as normal.
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