Resolved after 6 hours 20 minutes, affecting DealCloud EU1 and DealCloud US1 and 1 more, on January 18, 2026.
A fix has been implemented and we are monitoring the results. Further updates will be posted shortly.
Affected components
DealCloud EU1DealCloud US1DealCloud AP1DealCloud US3DealCloud EU2DealCloud US4DealCloud US5DealCloud US6
Update timeline
- investigating Jan 18, 2026, 05:32 PM UTC
Intapp DealCloud is experiencing a service degradation in all regions. Users may have difficulty logging in. We are actively investigating and will share updates as they become available.
- monitoring Jan 18, 2026, 05:56 PM UTC
A fix has been implemented and we are monitoring the results. Further updates will be posted shortly.
- resolved Jan 18, 2026, 11:52 PM UTC
The issue has been resolved. All services are operating as normal.
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