Intapp incident

AWS outage impacting email notification service [US]

Minor Vendor's status page →

Resolved after 59 minutes, affecting DealCloud US1 and DealCloud US3 and 1 more, on October 20, 2025.

investigating Oct 20, 2025, 06:02 PM UTC

We are continuing to investigate this issue.

Started
Oct 20, 2025, 05:57 PM UTC
Resolved
Oct 20, 2025, 06:56 PM UTC
Duration
59m
Detected by Pingoru
Oct 20, 2025, 05:57 PM UTC

Affected components

DealCloud US1DealCloud US3DealCloud US4DealCloud US5DealCloud US6DealCloud PS US1Risk/Flow US1Walls US1Flow US1Employee Compliance US1

Update timeline

  1. investigating Oct 20, 2025, 05:57 PM UTC

    We are investigating the impact of AWS outage on our email notification service in the US region. Customers may see delayed or undelivered email notifications across certain Intapp solutions.

  2. investigating Oct 20, 2025, 06:02 PM UTC

    We are continuing to investigate this issue.

  3. resolved Oct 20, 2025, 06:56 PM UTC

    We have resolved the incident.

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