Intapp incident

Intapp Open Sandbox Partial Service Outage EU while attempting to log into Open

Resolved after 6 hours 40 minutes, affecting Risk/Flow EU1 - Sandbox, on October 17, 2025.

monitoring Oct 17, 2025, 05:38 PM UTC

We has resolved the incident but we are watching to make sure the resolution is complete

Started
Oct 17, 2025, 05:12 PM UTC
Resolved
Oct 17, 2025, 11:53 PM UTC
Duration
6h 40m
Detected by Pingoru
Oct 17, 2025, 05:12 PM UTC

Affected components

Risk/Flow EU1 - Sandbox

Update timeline

  1. identified Oct 17, 2025, 05:12 PM UTC

    We have identified an issue with logging into Open and are working on a resolution. Further updates will be posted shortly.

  2. monitoring Oct 17, 2025, 05:38 PM UTC

    We has resolved the incident but we are watching to make sure the resolution is complete

  3. resolved Oct 17, 2025, 11:53 PM UTC

    We have resolved the incident.

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