Intapp incident

Intapp IIS Degradation of Service All Regions

Resolved after 6 hours, affecting Intapp Integration Service (IIS) CA1 and Intapp Integration Service (IIS) AP1 and 1 more, on October 25, 2025.

monitoring Oct 25, 2025, 04:46 PM UTC

A fix has been implemented. We are monitoring the situation to ensure continued availability while our processes continue to work through the backlog of messages.

Started
Oct 25, 2025, 12:45 PM UTC
Resolved
Oct 25, 2025, 06:45 PM UTC
Duration
6h
Detected by Pingoru
Oct 25, 2025, 12:45 PM UTC

Affected components

Intapp Integration Service (IIS) CA1Intapp Integration Service (IIS) AP1Intapp Integration Service (IIS) EU1Intapp Integration Service (IIS) US1

Update timeline

  1. investigating Oct 25, 2025, 12:45 PM UTC

    We are currently experiencing a service degradation affecting our IIS solution in all regions. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  2. investigating Oct 25, 2025, 02:45 PM UTC

    Our teams continue to investigate.

  3. monitoring Oct 25, 2025, 04:46 PM UTC

    A fix has been implemented. We are monitoring the situation to ensure continued availability while our processes continue to work through the backlog of messages.

  4. resolved Oct 25, 2025, 06:45 PM UTC

    We have resolved the incident.

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