Intapp incident

Intapp DealCloud Degradation of Service EU and US impacting our automation services.

Resolved after 1 hour 1 minute, affecting DealCloud EU2 and DealCloud US5, on December 15, 2025.

monitoring Dec 15, 2025, 02:51 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Dec 15, 2025, 02:03 PM UTC
Resolved
Dec 15, 2025, 03:04 PM UTC
Duration
1h 1m
Detected by Pingoru
Dec 15, 2025, 02:03 PM UTC

Affected components

DealCloud EU2DealCloud US5

Update timeline

  1. identified Dec 15, 2025, 02:03 PM UTC

    We have identified the issue and are working on a resolution. Further updates will be posted shortly.

  2. investigating Dec 15, 2025, 02:31 PM UTC

    We are currently experiencing a service degradation affecting our [product] solution in the [Geo] region. Our team is actively investigating the cause, and we will provide updates as more information becomes available.

  3. investigating Dec 15, 2025, 02:35 PM UTC

    We are currently experiencing degraded performance impacting our automation services. Our team is actively investigating the issue and working to restore normal operation as quickly as possible. Further updates will be provided as more information becomes available.

  4. monitoring Dec 15, 2025, 02:51 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Dec 15, 2025, 03:04 PM UTC

    We have resolved the incident.

Your product runs on more than Intapp

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →