Is IDNow down?
Last checked 3m agoNo incidents right now.
IDNow is operational right now. Last checked 3m ago; the most recent incident resolved 17h ago.
Real-time IDNow status, recent outages, and incident history — pulled directly from IDNow's official status page at https://status.idnow.de every 5 minutes. Pingoru tracks 43 IDNow services and has captured 29 incidents in the last 90 days (99.53% uptime). Get email, Slack, Discord, or webhook alerts the moment IDNow reports a new incident — free for 5 monitors, no credit card.
Recent outages & incidents
Past 90 days- AutoIdent QESeSignInstantSigneSign Wallet
Timeline · 3 updates
- investigating · Aug 16, 2026, 06:47 PM UTC
We are currently experiencing a performance degradation and are actively investigating the issue. Our team is working to identify the root cause and implement a solution. Customers using eSign with IDnow QTSP are affected.
- monitoring · Aug 16, 2026, 07:59 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 16, 2026, 08:10 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- Check'nSign.io
Timeline · 5 updates
- identified · Aug 09, 2026, 01:16 AM UTC
We are currently experiencing a service disruption on our advanced signature service Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
- identified · Aug 09, 2026, 01:57 AM UTC
We are continuing to work on a fix for this issue.
- identified · Aug 10, 2026, 07:59 AM UTC
The team is fixing the issue, the service should be restored within the next hour.
- monitoring · Aug 10, 2026, 09:08 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 10, 2026, 10:10 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
-
Timeline · 3 updates
- investigating · Jul 27, 2026, 09:17 AM UTC
*.identity.tm domains (including dedicated status page) are not resolved by the DNS, resulting in lack of access to the systems.
- monitoring · Jul 27, 2026, 09:34 AM UTC
DNS resolution seems to be functioning again. We are collecting evidence for investigation.
- resolved · Jul 27, 2026, 09:46 AM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- VideoIdenteSignDocument-based IDV
Timeline · 3 updates
- investigating · Jul 21, 2026, 09:31 AM UTC
We are currently experiencing a service disruption for the test robot. While running the test robot with HAPPYPATH scenario, if there is a data inconsistency between the initial data and the later submitted data to the TestRobot with HAPPYPATH, the result of the run will be SUCCESS_DATA_CHANGED (as in the CHANGEALL scenario.) In effect, this means -HAPPYPATH is currently not able to produce a SUCCESS outcome if the robot command is written to the first or last name. Other robot scenarios work properly. This only affects VideoIdent and eSign TEST robot. The AutoIdent products and InstantSign are not affected. Production is not affected.
- monitoring · Aug 05, 2026, 12:42 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved · Aug 18, 2026, 01:55 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
- Ident Center Iasi
Timeline · 2 updates
- investigating · Jul 20, 2026, 02:25 PM UTC
We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.
- resolved · Jul 20, 2026, 03:12 PM UTC
This incident has been resolved.
Latest: This incident has been resolved.
-
See the full IDNow outage history
1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.
Browse IDNow outage history →Or sign up free to get alerts when IDNow breaks · 10 free monitors · No credit card
- Started Aug 16, 2026, 06:47 PM UTC · Resolved Aug 16, 2026, 08:10 PM UTC · 1h 23m
- Started Aug 09, 2026, 01:16 AM UTC · Resolved Aug 10, 2026, 10:10 AM UTC · 1d 8h
- Started Jul 27, 2026, 09:17 AM UTC · Resolved Jul 27, 2026, 09:46 AM UTC · 29m
- Reduced Performance [Test Robot] ResolvedStarted Jul 21, 2026, 09:31 AM UTC · Resolved Aug 18, 2026, 01:55 PM UTC · 28d 4h
- Service Disruption ResolvedStarted Jul 20, 2026, 02:25 PM UTC · Resolved Jul 20, 2026, 03:12 PM UTC · 46m
- Started Jul 02, 2026, 10:06 AM UTC · Resolved Jul 03, 2026, 12:12 PM UTC · 1d 2h