Is IDNow down?

Last checked 3m ago
Current status
IDNow is up

No incidents right now.

Official status page: https://status.idnow.de · Polled every 5 minutes · 43 components tracked

IDNow is operational right now. Last checked 3m ago; the most recent incident resolved 17h ago.

Real-time IDNow status, recent outages, and incident history — pulled directly from IDNow's official status page at https://status.idnow.de every 5 minutes. Pingoru tracks 43 IDNow services and has captured 29 incidents in the last 90 days (99.53% uptime). Get email, Slack, Discord, or webhook alerts the moment IDNow reports a new incident — free for 5 monitors, no credit card.

Users who monitor IDNow also follow these Identity Management services: JumpCloud Dropbox Sign Ping Identity MobileIron GBG Onfido Persona Identities Thycotic Beyond Identity Ekata View all 6,000+ providers
IDNow uptime 99.53% uptime · past 90 days
Mon Wed Fri
JunJulAugSep
Less More

Recent outages & incidents

Past 90 days
  1. Resolved 1h 23m
    Started Aug 16, 2026, 06:47 PM UTC · Resolved Aug 16, 2026, 08:10 PM UTC
    AutoIdent QESeSignInstantSigneSign Wallet
    Timeline · 3 updates
    • investigating · Aug 16, 2026, 06:47 PM UTC

      We are currently experiencing a performance degradation and are actively investigating the issue. Our team is working to identify the root cause and implement a solution. Customers using eSign with IDnow QTSP are affected.

    • monitoring · Aug 16, 2026, 07:59 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 16, 2026, 08:10 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  2. Resolved 1d 8h
    Started Aug 09, 2026, 01:16 AM UTC · Resolved Aug 10, 2026, 10:10 AM UTC
    Check'nSign.io
    Timeline · 5 updates
    • identified · Aug 09, 2026, 01:16 AM UTC

      We are currently experiencing a service disruption on our advanced signature service Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.

    • identified · Aug 09, 2026, 01:57 AM UTC

      We are continuing to work on a fix for this issue.

    • identified · Aug 10, 2026, 07:59 AM UTC

      The team is fixing the issue, the service should be restored within the next hour.

    • monitoring · Aug 10, 2026, 09:08 AM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 10, 2026, 10:10 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  3. Resolved 29m
    Started Jul 27, 2026, 09:17 AM UTC · Resolved Jul 27, 2026, 09:46 AM UTC
    Timeline · 3 updates
    • investigating · Jul 27, 2026, 09:17 AM UTC

      *.identity.tm domains (including dedicated status page) are not resolved by the DNS, resulting in lack of access to the systems.

    • monitoring · Jul 27, 2026, 09:34 AM UTC

      DNS resolution seems to be functioning again. We are collecting evidence for investigation.

    • resolved · Jul 27, 2026, 09:46 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 28d 4h
    Started Jul 21, 2026, 09:31 AM UTC · Resolved Aug 18, 2026, 01:55 PM UTC
    VideoIdenteSignDocument-based IDV
    Timeline · 3 updates
    • investigating · Jul 21, 2026, 09:31 AM UTC

      We are currently experiencing a service disruption for the test robot. While running the test robot with HAPPYPATH scenario, if there is a data inconsistency between the initial data and the later submitted data to the TestRobot with HAPPYPATH, the result of the run will be SUCCESS_DATA_CHANGED (as in the CHANGEALL scenario.) In effect, this means -HAPPYPATH is currently not able to produce a SUCCESS outcome if the robot command is written to the first or last name. Other robot scenarios work properly. This only affects VideoIdent and eSign TEST robot. The AutoIdent products and InstantSign are not affected. Production is not affected.

    • monitoring · Aug 05, 2026, 12:42 PM UTC

      A fix has been implemented and we are monitoring the results.

    • resolved · Aug 18, 2026, 01:55 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  5. Resolved 46m
    Started Jul 20, 2026, 02:25 PM UTC · Resolved Jul 20, 2026, 03:12 PM UTC
    Ident Center Iasi
    Timeline · 2 updates
    • investigating · Jul 20, 2026, 02:25 PM UTC

      We are currently experiencing a service disruption. Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible. We appreciate your patience and will provide timely updates until the service is fully restored.

    • resolved · Jul 20, 2026, 03:12 PM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

See the full IDNow outage history

1 more incident in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse IDNow outage history →

Or sign up free to get alerts when IDNow breaks · 10 free monitors · No credit card

Outage history

Past 90 days · 6 incidents View full outage history →