Resolved after 2 hours 16 minutes, affecting VideoIdent and AutoIdent and 1 more, on September 25, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
VideoIdentAutoIdentAutoIdent QESeSign
Update timeline
- investigating Sep 25, 2026, 08:33 AM UTC
We are currently experiencing a degradation in performance on our TEST system and our team is actively investigating the root cause. We appreciate your patience and will post regular updates until service performance returns to normal.
- monitoring Sep 25, 2026, 10:31 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Sep 25, 2026, 10:49 AM UTC
This incident has been resolved.
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