IDNow incident
[IDCheck.io/PVID/Check'n'Sign] Service Disruption in TEST
Resolved after 4 hours, affecting Check'nSign.io and IDCheck.io and 1 more, on October 14, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
Update timeline
- investigating Oct 14, 2026, 11:33 AM UTC
We are currently experiencing a service disruption on IDCheck sandbox environment. Our DevOps team is working to identify the root cause and implement a solution. *detail impact* users may be affected. We will send an additional update in 60 minutes.
- identified Oct 14, 2026, 12:08 PM UTC
The services should be restored within the next 2 hours.
- identified Oct 14, 2026, 01:49 PM UTC
It is taking a bit longer than expected. The services should be restored by 18:00 today.
- monitoring Oct 14, 2026, 03:26 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 14, 2026, 03:34 PM UTC
This incident has been resolved.
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