IDNow incident

[IDCheck.io/PVID/Check'n'Sign] Degraded Performance

Resolved after 22 minutes, affecting Check'nSign.io and IDCheck.io and 1 more, on September 16, 2026.

monitoring Sep 16, 2026, 03:14 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Sep 16, 2026, 02:56 PM UTC
Resolved
Sep 16, 2026, 03:19 PM UTC
Duration
22m
Detected by Pingoru
Sep 16, 2026, 02:56 PM UTC

Affected components

Check'nSign.ioIDCheck.ioIDCheck.io PVID

Update timeline

  1. investigating Sep 16, 2026, 02:56 PM UTC

    We're experiencing an performance degradation and are currently looking into the issue. We will provide regular updates on the issue.

  2. identified Sep 16, 2026, 03:07 PM UTC

    We identified a performance downgrade from 16:08 till 17:00.

  3. monitoring Sep 16, 2026, 03:14 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Sep 16, 2026, 03:19 PM UTC

    This incident has been resolved.

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