Hightouch incident

Hightouch app rendering issues

Resolved after 30 minutes, affecting Reverse ETL and Customer Studio and 1 more, on August 13, 2026.

investigating Aug 13, 2026, 10:20 AM UTC

We are currently investigating an issue causing delays and errors in the Hightouch UI. We will provide an update as more information becomes available.

Started
Aug 13, 2026, 10:20 AM UTC
Resolved
Aug 13, 2026, 10:51 AM UTC
Duration
30m
Detected by Pingoru
Aug 13, 2026, 10:20 AM UTC

Affected components

Reverse ETLCustomer StudioIntelligence

Update timeline

  1. investigating Aug 13, 2026, 10:20 AM UTC

    We are currently investigating an issue causing delays and errors in the Hightouch UI. We will provide an update as more information becomes available.

  2. resolved Aug 13, 2026, 10:51 AM UTC

    This incident has been resolved.

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