Is Hightouch down?

Last checked 10m ago
Current status
Hightouch is up

No incidents right now.

Official status page: https://status.hightouch.io · Polled every 5 minutes · 32 components tracked

Hightouch is operational right now. Last checked 10m ago; the most recent incident resolved 10d ago.

Real-time Hightouch status, recent outages, and incident history — pulled directly from Hightouch's official status page at https://status.hightouch.io every 5 minutes. Pingoru tracks 32 Hightouch services and has captured 7 incidents in the last 90 days (99.13% uptime). Get email, Slack, Discord, or webhook alerts the moment Hightouch reports a new incident — free for 5 monitors, no credit card.

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Hightouch uptime 99.13% uptime · past 90 days
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Recent outages & incidents

Past 90 days
  1. Resolved 52m
    Started Sep 04, 2026, 08:44 PM UTC · Resolved Sep 04, 2026, 09:37 PM UTC
    AWS ap-south-1 (Mumbai)AWS eu-west-1 (Ireland)AWS us-east-1 (N. Virginia)GCP us-east4 (N. Virginia)GCP europe-west1 (Belgium)Azure eastus (Virginia)
    Timeline · 4 updates
    • investigating · Sep 04, 2026, 08:44 PM UTC

      We are currently investigating an increase in sync errors affecting some customers. We will provide an update as more information becomes available.

    • monitoring · Sep 04, 2026, 09:12 PM UTC

      A fix has been implemented and we are continuing to monitor.

    • monitoring · Sep 04, 2026, 09:22 PM UTC

      We are continuing to monitor for any further issues.

    • resolved · Sep 04, 2026, 09:37 PM UTC

      This incident has been resolved. Between 19:20 and 20:40 UTC, a subset of syncs running in AWS regions may have experienced slower run times, delays, or errors. There was no data loss. Affected syncs will recover on their next scheduled run or can be manually triggered to run again.

    Latest: This incident has been resolved. Between 19:20 and 20:40 UTC, a subset of syncs running in AWS regions may have experienced slower run times, delays, or errors. There was no data l…

  2. Resolved 1h 12m
    Started Aug 19, 2026, 06:37 PM UTC · Resolved Aug 19, 2026, 07:50 PM UTC
    Reverse ETLCustomer StudioIntelligence
    Timeline · 2 updates
    • investigating · Aug 19, 2026, 06:37 PM UTC

      We are investigating intermittent login and application errors affecting the Hightouch app. We will provide an update as more information becomes available.

    • resolved · Aug 19, 2026, 07:50 PM UTC

      This incident has been resolved. Between 18:12 and 18:27 UTC, the Hightouch app experienced intermittent login and application errors. There was no impact to event delivery or syncs.

    Latest: This incident has been resolved. Between 18:12 and 18:27 UTC, the Hightouch app experienced intermittent login and application errors. There was no impact to event delivery or sync…

  3. Resolved 30m
    Started Aug 13, 2026, 10:20 AM UTC · Resolved Aug 13, 2026, 10:51 AM UTC
    Reverse ETLCustomer StudioIntelligence
    Timeline · 2 updates
    • investigating · Aug 13, 2026, 10:20 AM UTC

      We are currently investigating an issue causing delays and errors in the Hightouch UI. We will provide an update as more information becomes available.

    • resolved · Aug 13, 2026, 10:51 AM UTC

      This incident has been resolved.

    Latest: This incident has been resolved.

  4. Resolved 2h 12m
    Started Aug 07, 2026, 12:48 AM UTC · Resolved Aug 07, 2026, 03:01 AM UTC
    AWS ap-south-1 (Mumbai)AWS eu-west-1 (Ireland)AWS us-east-1 (N. Virginia)GCP us-east4 (N. Virginia)GCP europe-west1 (Belgium)Azure eastus (Virginia)
    Timeline · 3 updates
    • investigating · Aug 07, 2026, 12:48 AM UTC

      We are currently investigating an issue that is causing delays in syncs.

    • monitoring · Aug 07, 2026, 01:35 AM UTC

      Service is recovering, though some sync runs may continue to experience delays. We are monitoring recovery.

    • resolved · Aug 07, 2026, 03:01 AM UTC

      This issue has been resolved. Between 8:14 PM and 9:22 PM ET, some sync runs experienced delays or failures. Event delivery was also delayed between 7:33 PM and 9:28 PM ET. There was no data loss. Affected syncs will recover on their next scheduled run. All services are now operating normally.

    Latest: This issue has been resolved. Between 8:14 PM and 9:22 PM ET, some sync runs experienced delays or failures. Event delivery was also delayed between 7:33 PM and 9:28 PM ET. There w…

  5. Resolved
    Started Aug 05, 2026, 08:14 PM UTC · Resolved Aug 05, 2026, 08:14 PM UTC
    Event syncing (US)Real-time Personalization (US)
    Timeline · 1 update
    • resolved · Aug 05, 2026, 08:14 PM UTC

      We identified and resolved an issue affecting event processing. Between 2:50 PM and 3:55 PM ET, a subset of customers in us-east-1 experienced delayed event processing up to 50 minutes across Event Streaming, Warehouse syncs and Realtime Audiences. A small number of events delivered through Event Streaming syncs may have been duplicated. Warehouse syncs and Realtime Audiences for affected events were delayed during this time. The underlying problem has been addressed and all impacted Events have been successfully processed, there was no data loss.

    Latest: We identified and resolved an issue affecting event processing. Between 2:50 PM and 3:55 PM ET, a subset of customers in us-east-1 experienced delayed event processing up to 50 min…

See the full Hightouch outage history

2 more incidents in the last 90 days, plus the full multi-year archive of per-service events and update timelines.

Browse Hightouch outage history →

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Outage history

Past 90 days · 7 incidents View full outage history →