Hightouch incident
Intermittent delay for event delivery to customer warehouses
Minor Vendor's status page →
Resolved after 11 hours 50 minutes, on August 8, 2025.
A small percentage of event syncs to customer warehouses failed starting on Friday Aug 8 at 8:22 AM UTC. The issue was resolved on Monday Aug 11th at 7:50 PM UTC. Events were not lost and were delivered in the next scheduled sync.
Update timeline
- resolved Aug 11, 2025, 10:02 PM UTC
A small percentage of event syncs to customer warehouses failed starting on Friday Aug 8 at 8:22 AM UTC. The issue was resolved on Monday Aug 11th at 7:50 PM UTC. Events were not lost and were delivered in the next scheduled sync.
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