Resolved on August 11, 2025.
At 12:00 PM PT, an issue was introduced that caused a subset of syncs to Snowflake to fail with error: Cannot read properties of undefined. The regression was identified and fixed, and normal service resumed at 4:00 PM PT, with all affected syncs expected to succeed on their next run.
Update timeline
- resolved Aug 12, 2025, 12:42 PM UTC
At 12:00 PM PT, an issue was introduced that caused a subset of syncs to Snowflake to fail with error: Cannot read properties of undefined. The regression was identified and fixed, and normal service resumed at 4:00 PM PT, with all affected syncs expected to succeed on their next run.
Your product runs on more than Hightouch
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services