Resolved after 43 minutes, affecting AWS ap-south-1 (Mumbai) and AWS eu-west-1 (Ireland) and 1 more, on August 13, 2025.
We are investigating issues with our syncing engine causing syncs to fail or not run.
Affected components
AWS ap-south-1 (Mumbai)AWS eu-west-1 (Ireland)AWS us-east-1 (N. Virginia)GCP us-east4 (N. Virginia)GCP europe-west1 (Belgium)Azure eastus (Virginia)
Update timeline
- investigating Aug 13, 2025, 12:17 AM UTC
We are investigating issues with our syncing engine causing syncs to fail or not run.
- investigating Aug 13, 2025, 12:20 AM UTC
We are investigating issues with our syncing engine causing syncs to fail or not run.
- resolved Aug 13, 2025, 01:00 AM UTC
The issues has been identified and fixed, and syncs are now recovering.
Your product runs on more than Hightouch
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.