Resolved after 3 hours, affecting Destinations, on September 30, 2025.
We fixed an issue caused by changes in Reddit’s API. Customers will need to re-authenticate their Reddit Ads connection for syncs to resume running successfully.
Affected components
Destinations
Update timeline
- investigating Sep 30, 2025, 09:14 PM UTC
We are investigating an issue causing syncs to Reddit Ads to fail. We will provide an update as soon as we have more information.
- identified Sep 30, 2025, 09:57 PM UTC
We have identified the root cause and are working on next steps to resolve the issue. We appreciate your patience.
- resolved Oct 01, 2025, 12:15 AM UTC
We fixed an issue caused by changes in Reddit’s API. Customers will need to re-authenticate their Reddit Ads connection for syncs to resume running successfully.
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