Firmable Outage History
Firmable is up right nowPingoru has recorded 22 incidents for Firmable: 22 in the last 12 months and 19 in the last 90 days.
Incidents, newest first
Minor October 29, 2026 User Management & Authentication: SMS Delivery Issues 3s
Started Oct 29, 2026, 06:53 PM UTC· resolved Oct 29, 2026, 06:53 PM UTC
- investigating Oct 29, 2026, 06:53 PM UTC
We are investigating an issue with our authentication provider that may be affecting app.firmable.com. We will provide updates as we have more information.
- resolved Oct 29, 2026, 06:53 PM UTC
The authentication provider issue has been resolved. Firmable is fully operational.
- resolved Oct 29, 2026, 06:53 PM UTC
The authentication provider issue has been resolved. Firmable is fully operational.
Minor October 20, 2026 Background Jobs: Intermittent connectivity issues with our job queue provider 2s Firmable Services (Background Jobs)
Started Oct 20, 2026, 02:45 PM UTC· resolved Oct 20, 2026, 02:45 PM UTC
- identified Oct 20, 2026, 02:45 PM UTC
We have identified an issue with our background job provider affecting the Firmable API. We are working on a resolution.
- resolved Oct 20, 2026, 02:45 PM UTC
The background job processing issue has been resolved. The Firmable API is fully operational.
- resolved Oct 20, 2026, 02:45 PM UTC
The background job processing issue has been resolved. The Firmable API is fully operational.
Minor October 11, 2026 Background Jobs: Intermittent Degraded Function Execution 21h 10m Firmable Services (Background Jobs)
Started Oct 11, 2026, 05:25 AM UTC· resolved Oct 12, 2026, 02:35 AM UTC
- investigating Oct 11, 2026, 05:25 AM UTC
We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information.
- monitoring Oct 11, 2026, 05:35 AM UTC
A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.
- resolved Oct 12, 2026, 02:35 AM UTC
The background job processing issue has been resolved. The Firmable API is fully operational.
- resolved Oct 12, 2026, 02:35 AM UTC
The background job processing issue has been resolved. The Firmable API is fully operational.
Minor October 10, 2026 Background Jobs: Degraded function execution 49m Firmable Services (Background Jobs)
Started Oct 10, 2026, 05:05 PM UTC· resolved Oct 10, 2026, 05:55 PM UTC
- monitoring Oct 10, 2026, 05:05 PM UTC
A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.
- resolved Oct 10, 2026, 05:55 PM UTC
The background job processing issue has been resolved. The API is fully operational.
- resolved Oct 10, 2026, 05:55 PM UTC
The background job processing issue has been resolved. The API is fully operational.
Minor October 9, 2026 Background Jobs: Degraded Function Execution 1h 29m Firmable Services (Background Jobs)
Started Oct 09, 2026, 10:15 PM UTC· resolved Oct 09, 2026, 11:45 PM UTC
- investigating Oct 09, 2026, 10:15 PM UTC
We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information.
- monitoring Oct 09, 2026, 10:15 PM UTC
A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.
- resolved Oct 09, 2026, 11:45 PM UTC
The background job processing issue has been resolved. The third-party job processing service is fully operational.
- resolved Oct 09, 2026, 11:45 PM UTC
The background job processing issue has been resolved. The third-party job processing service is fully operational.
Minor October 1, 2026 User Management & Authentication: Dashboard increased latency 14h 40m
Started Oct 01, 2026, 04:53 PM UTC· resolved Oct 02, 2026, 07:33 AM UTC
- investigating Oct 01, 2026, 04:53 PM UTC
We are investigating an issue with our authentication provider that may be affecting the Firmable App. We will provide updates as we have more information.
- monitoring Oct 01, 2026, 06:53 PM UTC
A fix has been implemented for the authentication issue and we are monitoring the situation.
- resolved Oct 02, 2026, 07:33 AM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
- resolved Oct 02, 2026, 07:33 AM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
Minor September 28, 2026 User Management & Authentication: Development instances only - a third-party service rejecting emails 13d 6h
Started Sep 28, 2026, 03:33 PM UTC· resolved Oct 11, 2026, 10:16 PM UTC
- identified Sep 28, 2026, 03:33 PM UTC
We have identified an issue with our authentication provider affecting the Firmable App. We are working on a resolution.
- resolved Oct 11, 2026, 10:16 PM UTC
This incident has been resolved. Service is operating normally.
- resolved Oct 11, 2026, 10:16 PM UTC
This incident has been resolved. Service is operating normally.
Minor September 26, 2026 Background Jobs: Delayed observability of events 2s Firmable Services (Background Jobs)
Started Sep 26, 2026, 02:35 PM UTC· resolved Sep 26, 2026, 02:35 PM UTC
- identified Sep 26, 2026, 02:35 PM UTC
We have identified an issue with our background job processing provider affecting the Firmable API. We are working on a resolution.
- resolved Sep 26, 2026, 02:35 PM UTC
The background job processing issue has been resolved. The API is fully operational.
- resolved Sep 26, 2026, 02:35 PM UTC
The background job processing issue has been resolved. The API is fully operational.
Minor September 26, 2026 Background Jobs: Delays with function execution 29m Firmable Services (Background Jobs)
Started Sep 26, 2026, 06:25 AM UTC· resolved Sep 26, 2026, 06:55 AM UTC
- investigating Sep 26, 2026, 06:25 AM UTC
We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information.
- monitoring Sep 26, 2026, 06:35 AM UTC
A fix has been implemented and we are monitoring the situation. The third-party API is expected to be fully operational shortly.
- resolved Sep 26, 2026, 06:55 AM UTC
The background job processing issue has been resolved. The API is fully operational.
- resolved Sep 26, 2026, 06:55 AM UTC
The background job processing issue has been resolved. The API is fully operational.
Minor September 18, 2026 Background Jobs: Degraded Function Execution 4h 50m Firmable Services (Background Jobs)
Started Sep 18, 2026, 04:45 PM UTC· resolved Sep 18, 2026, 09:36 PM UTC
- investigating Sep 18, 2026, 04:45 PM UTC
We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information.
- monitoring Sep 18, 2026, 05:06 PM UTC
A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.
- monitoring Sep 18, 2026, 06:45 PM UTC
A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.
- resolved Sep 18, 2026, 09:36 PM UTC
The background job processing issue has been resolved. The API is fully operational.
- resolved Sep 18, 2026, 09:36 PM UTC
The background job processing issue has been resolved. The API is fully operational.
Minor September 16, 2026 User Management & Authentication: Delays in webhook delivery 2h 49m
Started Sep 16, 2026, 12:44 PM UTC· resolved Sep 16, 2026, 03:33 PM UTC
- identified Sep 16, 2026, 12:44 PM UTC
We have identified an issue with our authentication provider affecting the Firmable App. We are working on a resolution.
- monitoring Sep 16, 2026, 01:34 PM UTC
A fix has been implemented for the authentication issue and we are monitoring the situation.
- resolved Sep 16, 2026, 01:43 PM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
- monitoring Sep 16, 2026, 03:14 PM UTC
A fix has been implemented for the authentication issue and we are monitoring the situation.
- resolved Sep 16, 2026, 03:33 PM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
- resolved Sep 16, 2026, 03:33 PM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
Minor September 4, 2026 Background Jobs: Degraded Function Execution 6h Firmable Services (Background Jobs)
Started Sep 04, 2026, 06:35 PM UTC· resolved Sep 05, 2026, 12:36 AM UTC
- investigating Sep 04, 2026, 06:35 PM UTC
We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information.
- monitoring Sep 04, 2026, 07:25 PM UTC
A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.
- resolved Sep 05, 2026, 12:36 AM UTC
The background job processing issue has been resolved. The API is fully operational.
- resolved Sep 05, 2026, 12:36 AM UTC
The background job processing issue has been resolved. The API is fully operational.
Minor September 4, 2026 User Management & Authentication: Delayed email delivery to Microsoft (Outlook / Microsoft 365) recipients 4h 29m
Started Sep 04, 2026, 10:23 AM UTC· resolved Sep 04, 2026, 02:53 PM UTC
- investigating Sep 04, 2026, 10:23 AM UTC
We are investigating an issue with our authentication provider that may be affecting the Firmable App. We will provide updates as we have more information.
- monitoring Sep 04, 2026, 01:53 PM UTC
A fix has been implemented for the authentication issue and we are monitoring the situation.
- resolved Sep 04, 2026, 02:53 PM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
- resolved Sep 04, 2026, 02:53 PM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
Minor September 1, 2026 User Management & Authentication: Cloud infrastructure incident in us-central1-b 3h 36m
Started Sep 01, 2026, 03:57 PM UTC· resolved Sep 01, 2026, 07:33 PM UTC
- monitoring Sep 01, 2026, 03:57 PM UTC
A fix has been implemented for the authentication issue and we are monitoring the situation.
- monitoring Sep 01, 2026, 04:33 PM UTC
A fix has been implemented for the authentication issue and we are monitoring the situation.
- monitoring Sep 01, 2026, 05:43 PM UTC
A fix has been implemented for the authentication issue and we are monitoring the situation.
- monitoring Sep 01, 2026, 06:03 PM UTC
A fix has been implemented for the authentication issue and we are monitoring the situation.
- monitoring Sep 01, 2026, 06:43 PM UTC
A fix has been implemented for the authentication issue and we are monitoring the situation.
- resolved Sep 01, 2026, 07:33 PM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
- resolved Sep 01, 2026, 07:33 PM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
Minor August 31, 2026 User Management & Authentication: Elevated API latency 1h 39m
Started Aug 31, 2026, 02:14 PM UTC· resolved Aug 31, 2026, 03:53 PM UTC
- investigating Aug 31, 2026, 02:14 PM UTC
We are investigating an issue with our authentication provider that may be affecting the Firmable App. We will provide updates as we have more information.
- monitoring Aug 31, 2026, 03:24 PM UTC
A fix has been implemented for the authentication issue and we are monitoring the situation.
- resolved Aug 31, 2026, 03:53 PM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
- resolved Aug 31, 2026, 03:53 PM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
Minor August 20, 2026 Background Jobs: We are currently experiencing a delay with function runs being visible in the dashboard and have scaled up processing to work through the backlog. 39m Firmable Services (Background Jobs)
Started Aug 20, 2026, 10:06 PM UTC· resolved Aug 20, 2026, 10:45 PM UTC
- monitoring Aug 20, 2026, 10:06 PM UTC
A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.
- resolved Aug 20, 2026, 10:45 PM UTC
The background job processing issue has been resolved. The API is fully operational.
- resolved Aug 20, 2026, 10:45 PM UTC
The background job processing issue has been resolved. The API is fully operational.
Minor August 20, 2026 Background Jobs: Delays in Function Execution 1h 10m Firmable Services (Background Jobs)
Started Aug 20, 2026, 02:05 PM UTC· resolved Aug 20, 2026, 03:15 PM UTC
- monitoring Aug 20, 2026, 02:05 PM UTC
A fix has been implemented and we are monitoring the situation. The third-party API is expected to be fully operational shortly.
- resolved Aug 20, 2026, 03:15 PM UTC
The background job processing issue has been resolved. The API is fully operational.
- resolved Aug 20, 2026, 03:15 PM UTC
The background job processing issue has been resolved. The API is fully operational.
Minor August 19, 2026 Background Jobs: Delayed function executions for a subset of customers 2s Firmable Services (Background Jobs)
Started Aug 19, 2026, 05:16 AM UTC· resolved Aug 19, 2026, 05:16 AM UTC
- identified Aug 19, 2026, 05:16 AM UTC
We have identified an issue with our background job processing provider affecting the Firmable API. We are working on a resolution.
- resolved Aug 19, 2026, 05:16 AM UTC
The background job processing issue has been resolved. The API is fully operational.
- resolved Aug 19, 2026, 05:16 AM UTC
The background job processing issue has been resolved. The API is fully operational.
Minor August 4, 2026 User Management & Authentication: Increased API latency and errors - a third-party service Status 8d 2h
Started Aug 04, 2026, 11:13 PM UTC· resolved Aug 13, 2026, 01:38 AM UTC
- investigating Aug 04, 2026, 11:13 PM UTC
We are investigating an issue with our authentication provider that may be affecting the app. We will provide updates as we have more information.
- resolved Aug 04, 2026, 11:43 PM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
- monitoring Aug 04, 2026, 11:43 PM UTC
A fix has been implemented for the authentication issue and we are monitoring the situation.
- resolved Aug 13, 2026, 01:38 AM UTC
The issue has been resolved.
- resolved Aug 13, 2026, 01:38 AM UTC
The issue has been resolved.
Minor August 1, 2026 User Management & Authentication: Increased error rate 1m
Started Aug 01, 2026, 10:13 AM UTC· resolved Aug 01, 2026, 10:15 AM UTC
- identified Aug 01, 2026, 10:13 AM UTC
We have identified an issue with our authentication provider affecting the Firmable App. We are working on a resolution.
- resolved Aug 01, 2026, 10:15 AM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
Minor July 31, 2026 User Management & Authentication: Elevated error rate in domain provisioning - Third-party service Status 29m
Started Jul 31, 2026, 12:43 PM UTC· resolved Jul 31, 2026, 01:13 PM UTC
- identified Jul 31, 2026, 12:43 PM UTC
We have identified an issue with our authentication provider affecting the Firmable App. We are working on a resolution.
- monitoring Jul 31, 2026, 12:54 PM UTC
A fix has been implemented for the authentication issue and we are monitoring the situation.
- monitoring Jul 31, 2026, 12:54 PM UTC
A fix has been implemented for the authentication issue and we are monitoring the situation.
- resolved Jul 31, 2026, 01:13 PM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
Minor July 23, 2026 Background Jobs: Function processing delays 1h Firmable Services (Background Jobs)
Started Jul 23, 2026, 02:35 PM UTC· resolved Jul 23, 2026, 03:36 PM UTC
- investigating Jul 23, 2026, 02:35 PM UTC
We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information.
- monitoring Jul 23, 2026, 03:25 PM UTC
A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.
- monitoring Jul 23, 2026, 03:25 PM UTC
A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.
- resolved Jul 23, 2026, 03:36 PM UTC
The background job processing issue has been resolved. The API is fully operational.
- resolved Jul 23, 2026, 03:36 PM UTC
The background job processing issue has been resolved. The background job API is fully operational.