Firmable incident

User Management & Authentication: Elevated API latency

Resolved after 1 hour 39 minutes, on August 31, 2026.

resolved Aug 31, 2026, 03:53 PM UTC

The authentication provider issue has been resolved. The Firmable App is fully operational.

Started
Aug 31, 2026, 02:14 PM UTC
Resolved
Aug 31, 2026, 03:53 PM UTC
Duration
1h 39m
Detected by Pingoru
Aug 31, 2026, 02:14 PM UTC

Update timeline

  1. investigating Aug 31, 2026, 02:14 PM UTC

    We are investigating an issue with our authentication provider that may be affecting the Firmable App. We will provide updates as we have more information.

  2. monitoring Aug 31, 2026, 03:24 PM UTC

    A fix has been implemented for the authentication issue and we are monitoring the situation.

  3. resolved Aug 31, 2026, 03:53 PM UTC

    The authentication provider issue has been resolved. The Firmable App is fully operational.

  4. resolved Aug 31, 2026, 03:53 PM UTC

    The authentication provider issue has been resolved. The Firmable App is fully operational.

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