Firmable incident

Background Jobs: Degraded Function Execution

Resolved after 1 hour 29 minutes, affecting Firmable Services (Background Jobs), on October 9, 2026.

resolved Oct 09, 2026, 11:45 PM UTC

The background job processing issue has been resolved. The third-party job processing service is fully operational.

Started
Oct 09, 2026, 10:15 PM UTC
Resolved
Oct 09, 2026, 11:45 PM UTC
Duration
1h 29m
Detected by Pingoru
Oct 09, 2026, 10:15 PM UTC

Affected components

Firmable Services (Background Jobs)

Update timeline

  1. investigating Oct 09, 2026, 10:15 PM UTC

    We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information.

  2. monitoring Oct 09, 2026, 10:15 PM UTC

    A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.

  3. resolved Oct 09, 2026, 11:45 PM UTC

    The background job processing issue has been resolved. The third-party job processing service is fully operational.

  4. resolved Oct 09, 2026, 11:45 PM UTC

    The background job processing issue has been resolved. The third-party job processing service is fully operational.

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