Firmable incident

User Management & Authentication: Dashboard increased latency

Resolved after 14 hours 40 minutes, on October 1, 2026.

resolved Oct 02, 2026, 07:33 AM UTC

The authentication provider issue has been resolved. The Firmable App is fully operational.

Started
Oct 01, 2026, 04:53 PM UTC
Resolved
Oct 02, 2026, 07:33 AM UTC
Duration
14h 40m
Detected by Pingoru
Oct 01, 2026, 04:53 PM UTC

Update timeline

  1. investigating Oct 01, 2026, 04:53 PM UTC

    We are investigating an issue with our authentication provider that may be affecting the Firmable App. We will provide updates as we have more information.

  2. monitoring Oct 01, 2026, 06:53 PM UTC

    A fix has been implemented for the authentication issue and we are monitoring the situation.

  3. resolved Oct 02, 2026, 07:33 AM UTC

    The authentication provider issue has been resolved. The Firmable App is fully operational.

  4. resolved Oct 02, 2026, 07:33 AM UTC

    The authentication provider issue has been resolved. The Firmable App is fully operational.

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