Firmable incident

Background Jobs: Intermittent Degraded Function Execution

Resolved after 21 hours 10 minutes, affecting Firmable Services (Background Jobs), on October 11, 2026.

resolved Oct 12, 2026, 02:35 AM UTC

The background job processing issue has been resolved. The Firmable API is fully operational.

Started
Oct 11, 2026, 05:25 AM UTC
Resolved
Oct 12, 2026, 02:35 AM UTC
Duration
21h 10m
Detected by Pingoru
Oct 11, 2026, 05:25 AM UTC

Affected components

Firmable Services (Background Jobs)

Update timeline

  1. investigating Oct 11, 2026, 05:25 AM UTC

    We are investigating an issue with our background job processing provider that may be affecting the Firmable API. We will provide updates as we have more information.

  2. monitoring Oct 11, 2026, 05:35 AM UTC

    A fix has been implemented and we are monitoring the situation. The API is expected to be fully operational shortly.

  3. resolved Oct 12, 2026, 02:35 AM UTC

    The background job processing issue has been resolved. The Firmable API is fully operational.

  4. resolved Oct 12, 2026, 02:35 AM UTC

    The background job processing issue has been resolved. The Firmable API is fully operational.

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