Firmable incident
User Management & Authentication: Increased API latency and errors - a third-party service Status
Minor Vendor's status page →
Resolved after 8 days 2 hours, on August 4, 2026.
The issue has been resolved.
Update timeline
- investigating Aug 04, 2026, 11:13 PM UTC
We are investigating an issue with our authentication provider that may be affecting the app. We will provide updates as we have more information.
- resolved Aug 04, 2026, 11:43 PM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
- monitoring Aug 04, 2026, 11:43 PM UTC
A fix has been implemented for the authentication issue and we are monitoring the situation.
- resolved Aug 13, 2026, 01:38 AM UTC
The issue has been resolved.
- resolved Aug 13, 2026, 01:38 AM UTC
The issue has been resolved.
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