Firmable incident
User Management & Authentication: Delays in webhook delivery
Resolved after 2 hours 49 minutes, on September 16, 2026.
The authentication provider issue has been resolved. The Firmable App is fully operational.
Update timeline
- identified Sep 16, 2026, 12:44 PM UTC
We have identified an issue with our authentication provider affecting the Firmable App. We are working on a resolution.
- monitoring Sep 16, 2026, 01:34 PM UTC
A fix has been implemented for the authentication issue and we are monitoring the situation.
- resolved Sep 16, 2026, 01:43 PM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
- monitoring Sep 16, 2026, 03:14 PM UTC
A fix has been implemented for the authentication issue and we are monitoring the situation.
- resolved Sep 16, 2026, 03:33 PM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
- resolved Sep 16, 2026, 03:33 PM UTC
The authentication provider issue has been resolved. The Firmable App is fully operational.
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