Firmable incident

User Management & Authentication: Development instances only - a third-party service rejecting emails

Resolved after 13 days 6 hours, on September 28, 2026.

resolved Oct 11, 2026, 10:16 PM UTC

This incident has been resolved. Service is operating normally.

Started
Sep 28, 2026, 03:33 PM UTC
Resolved
Oct 11, 2026, 10:16 PM UTC
Duration
13d 6h
Detected by Pingoru
Sep 28, 2026, 03:33 PM UTC

Update timeline

  1. identified Sep 28, 2026, 03:33 PM UTC

    We have identified an issue with our authentication provider affecting the Firmable App. We are working on a resolution.

  2. resolved Oct 11, 2026, 10:16 PM UTC

    This incident has been resolved. Service is operating normally.

  3. resolved Oct 11, 2026, 10:16 PM UTC

    This incident has been resolved. Service is operating normally.

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