Cin7 incident
Cin7 Core: Etsy integration order download, stock update & product linking impacted
Resolved after 1 day 17 hours, affecting Cin7 Core (Core: 3rd Party Integrations), on August 3, 2026.
This incident has been resolved. Please run a backdated manual order download action to bring in any missed orders during the downtime.
Affected components
Update timeline
- identified Aug 03, 2026, 11:53 PM UTC
Etsy recently made changes to their API on 29 July 2026, specifically deprecating some parameters, which has impacted our integration's order download, stock update, and product linking functionality. We're actively working on accommodating these changes to restore full functionality.
- identified Aug 05, 2026, 03:55 AM UTC
We are continuing to work on a fix for this incident.
- monitoring Aug 05, 2026, 12:39 PM UTC
We implemented a fix and are currently monitoring the result.
- resolved Aug 05, 2026, 05:01 PM UTC
This incident has been resolved. Please run a backdated manual order download action to bring in any missed orders during the downtime.
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