Cin7 incident

Cin7 Omni: Emails from Sales, Quotes, Purchase Orders, and Credit Notes not sending.

Major

Resolved after 2 hours 46 minutes, affecting Cin7 Omni (Omni: Inventory & Order Management (go.cin7.com)), on October 11, 2026.

monitoring Oct 12, 2026, 12:28 AM UTC

We implemented a fix and are currently monitoring the result.

Affected components

Cin7 Omni (Omni: Inventory & Order Management (go.cin7.com))

investigating Oct 11, 2026, 10:43 PM UTC

We are currently investigating this incident.
identified Oct 11, 2026, 11:48 PM UTC

We are continuing to work on a fix for this incident.
monitoring Oct 12, 2026, 12:28 AM UTC

We implemented a fix and are currently monitoring the result.
resolved Oct 12, 2026, 01:29 AM UTC

This incident has been resolved.

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