Cin7 incident

Sales By Branch (Created Date) report not updating with current POS sales.

Notice

Resolved after 5 hours 35 minutes, affecting Cin7 Omni (Omni: Reports and Insights), on October 12, 2026.

monitoring Oct 12, 2026, 04:41 AM UTC

We implemented a fix and are currently monitoring the result.

Started
Oct 12, 2026, 01:38 AM UTC
Resolved
Oct 12, 2026, 07:14 AM UTC
Duration
5h 35m
Detected by Pingoru
Oct 12, 2026, 01:38 AM UTC

Affected components

Cin7 Omni (Omni: Reports and Insights)

Update timeline

  1. investigating Oct 12, 2026, 01:38 AM UTC

    We are currently investigating this incident.

  2. identified Oct 12, 2026, 01:59 AM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Oct 12, 2026, 04:41 AM UTC

    We implemented a fix and are currently monitoring the result.

  4. resolved Oct 12, 2026, 07:14 AM UTC

    We have implemented a fix. This incident has been resolved.

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