Cin7 incident

(Cin7 Core) QBO - Supplier Sync Failures

Minor

Resolved after 5 days 15 hours, affecting Cin7 Core (Core: 3rd Party Integrations), on October 16, 2026.

monitoring Oct 21, 2026, 05:48 AM UTC

We implemented a fix and are currently monitoring the result.

Affected components

Cin7 Core (Core: 3rd Party Integrations)

identified Oct 16, 2026, 11:50 AM UTC

We are currently investigating an issue impacting the Core to QBO integration, where newly created suppliers fail to sync and return an _"invalid property"_ error. We have identified the underlying cause and is actively working on a fix.
monitoring Oct 19, 2026, 12:48 PM UTC

We implemented a fix and are currently monitoring the result.
monitoring Oct 21, 2026, 05:48 AM UTC

We implemented a fix and are currently monitoring the result.

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