Cin7 incident

Reports - Server Error in '/' Application

Minor

Resolved after 3 hours 18 minutes, affecting Cin7 Core (Core: Cloud (dearsystems.com)), on July 26, 2026.

monitoring Jul 26, 2026, 12:39 PM UTC

We implemented a fix and are currently monitoring the result.

Affected components

Cin7 Core (Core: Cloud (dearsystems.com))

investigating Jul 26, 2026, 11:05 AM UTC

Users are unable to generate Reports, with the report failing and returning a generic [ASP.NET](http://ASP.NET) "Server Error in '/' Application" runtime error.
identified Jul 26, 2026, 11:31 AM UTC

We are continuing to work on a fix for this incident.
monitoring Jul 26, 2026, 12:39 PM UTC

We implemented a fix and are currently monitoring the result.
resolved Jul 26, 2026, 02:24 PM UTC

This incident has been resolved.

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