Cin7 incident

Error Saving Sales Orders with Products having Size-Grids

Major

Resolved after 59 minutes, affecting Cin7 Omni (Omni: Inventory & Order Management (go.cin7.com)), on June 16, 2026.

monitoring Jun 16, 2026, 01:11 AM UTC

We implemented a fix and are currently monitoring the result.

Started
Jun 16, 2026, 12:34 AM UTC
Resolved
Jun 16, 2026, 01:34 AM UTC
Duration
59m
Detected by Pingoru
Jun 16, 2026, 12:34 AM UTC

Affected components

Cin7 Omni (Omni: Inventory & Order Management (go.cin7.com))

Update timeline

  1. investigating Jun 16, 2026, 12:34 AM UTC

    We are currently investigating this incident.

  2. monitoring Jun 16, 2026, 01:11 AM UTC

    We implemented a fix and are currently monitoring the result.

  3. resolved Jun 16, 2026, 01:34 AM UTC

    This incident has been resolved.

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