Cin7 incident

Cin7 Core: Customers using our legacy Stripe integration are seeing an error when processing payments

Major

Resolved after 3 hours 15 minutes, affecting Cin7 Core (Core: 3rd Party Integrations), on June 2, 2026.

monitoring Jun 02, 2026, 09:06 PM UTC

We implemented a fix and are currently monitoring the result.

Affected components

Cin7 Core (Core: 3rd Party Integrations)

investigating Jun 02, 2026, 07:55 PM UTC

Customers get an "Invalid Stripe API version". This is permissions related and we are working with Stripe to resolve it.
monitoring Jun 02, 2026, 09:06 PM UTC

We implemented a fix and are currently monitoring the result.
resolved Jun 02, 2026, 11:10 PM UTC

This incident has been resolved.

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