Cin7 incident

OMNI: Missing information from B2B orders

Minor

Resolved after 34 minutes, affecting Cin7 Omni (Omni: B2B Portal), on May 22, 2026.

investigating May 22, 2026, 01:55 AM UTC

We are investigating an issue where customer first and last names are missing from the delivery address on B2B orders.

Started: May 22, 2026, 01:55 AM UTC
Resolved: May 22, 2026, 02:29 AM UTC
Duration: 34m
Detected by Pingoru: May 22, 2026, 01:55 AM UTC

Affected components

Cin7 Omni (Omni: B2B Portal)

Update timeline

investigating May 22, 2026, 01:55 AM UTC

We are investigating an issue where customer first and last names are missing from the delivery address on B2B orders.
resolved May 22, 2026, 02:29 AM UTC

This incident has been resolved.

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