Cin7 incident

QuickBooks Online - Integration (Core) - Authentication Error during Connection

Minor

Resolved after 1 day 12 hours, affecting Cin7 Core (Core: 3rd Party Integrations), on September 21, 2026.

monitoring Sep 22, 2026, 05:12 AM UTC

We are continuing to work on a fix for this incident.

Started
Sep 21, 2026, 06:44 AM UTC
Resolved
Sep 22, 2026, 07:39 PM UTC
Duration
1d 12h
Detected by Pingoru
Sep 21, 2026, 06:44 AM UTC

Affected components

Cin7 Core (Core: 3rd Party Integrations)

Update timeline

  1. investigating Sep 21, 2026, 06:44 AM UTC

    We are currently seeing an authentication error when trying to connect Cin7 Core with QuickBooks Online. We are currently investigating this incident.

  2. investigating Sep 22, 2026, 03:01 AM UTC

    We are continuing to work on a fix for this incident.

  3. monitoring Sep 22, 2026, 05:12 AM UTC

    We are continuing to work on a fix for this incident.

  4. resolved Sep 22, 2026, 07:39 PM UTC

    This incident has been resolved.

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