Resolved after 6 hours 9 minutes, affecting CoPilot, on July 22, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
CoPilot
Update timeline
- identified Jul 22, 2026, 02:05 PM UTC
We are investigating an issue where documents are unable to upload when the file name has spaces which may be impacting your business. Please remove spaces and try and reupload. We are currently working to resolve this issue.
- monitoring Jul 22, 2026, 05:28 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jul 22, 2026, 08:14 PM UTC
This incident has been resolved.
Your product runs on more than CardConnect
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services