CardConnect incident

CardPointe Unattended Maintenance | UAT

Resolved after 1 hour 33 minutes, affecting CardPointe Unattended UAT (Testing), on April 27, 2026.

investigating Apr 27, 2026, 05:16 PM UTC

On Tuesday, April 28, 2026, from 2:00 AM to 4:MM AM ET, we will be making updates to the CardPointe Unattended UAT environment. There is no anticipated impact to customers or transactions. If you encounter an issue, please follow your standard support escalation process.

Started
Apr 27, 2026, 05:16 PM UTC
Resolved
Apr 27, 2026, 06:50 PM UTC
Duration
1h 33m
Detected by Pingoru
Apr 27, 2026, 05:16 PM UTC

Affected components

CardPointe Unattended UAT (Testing)

Update timeline

  1. investigating Apr 27, 2026, 05:16 PM UTC

    On Tuesday, April 28, 2026, from 2:00 AM to 4:MM AM ET, we will be making updates to the CardPointe Unattended UAT environment. There is no anticipated impact to customers or transactions. If you encounter an issue, please follow your standard support escalation process.

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