CardConnect incident

CardPointe Funding Delay (11/17 Batches)

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Resolved on November 18, 2025, affecting CardPointe Gateway and First Data North and 1 more.

resolved Nov 18, 2025, 04:17 PM UTC

Please be advised, some merchants processing on the CardPointe Gateway may experience a funding delay for batches settled on 11/17. Impacted merchants can expect reporting to be delayed. Please note, this issue has no impact on the ability to process transactions.

Started
Nov 18, 2025, 04:17 PM UTC
Resolved
Nov 18, 2025, 04:17 PM UTC
Duration
–
Detected by Pingoru
Nov 18, 2025, 04:17 PM UTC

Affected components

CardPointe GatewayFirst Data NorthFirst Data RapidConnect

Update timeline

  1. resolved Nov 18, 2025, 04:17 PM UTC

    Please be advised, some merchants processing on the CardPointe Gateway may experience a funding delay for batches settled on 11/17. Impacted merchants can expect reporting to be delayed. Please note, this issue has no impact on the ability to process transactions.

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