CardConnect incident
CardPointe, CoPilot and Bluepay Service Disruption
Minor Vendor's status page →
Resolved after 17 hours 47 minutes, affecting BluePay Gateway and CardPointe Desktop and 1 more, on January 22, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
BluePay GatewayCardPointe DesktopCoPilot
Update timeline
- investigating Jan 22, 2026, 08:32 PM UTC
We are investigating a service disruption which may be impacting your ability to login to CardPointe, CoPilot and Bluepay . Verification emails may be delayed or undelivered. We are currently working to resolve this issue.
- monitoring Jan 22, 2026, 08:39 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 23, 2026, 02:20 PM UTC
This incident has been resolved.
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