Resolved after 2 days 3 hours, affecting CardPointe Gateway and First Data North, on March 17, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
CardPointe GatewayFirst Data North
Update timeline
- investigating Mar 17, 2026, 03:04 PM UTC
The CardPointe Gateway is currently experiencing timeouts during Debit and EBT authorizations on North. We are currently investigating the the issue. We will provide updates as they become available.
- identified Mar 17, 2026, 05:15 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 19, 2026, 01:45 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 19, 2026, 06:56 PM UTC
This incident has been resolved.
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