Resolved after 11 hours 21 minutes, affecting CardPointe Desktop and CoPilot, on April 1, 2025.
A fix has been implemented and we are monitoring the results.
Affected components
CardPointe DesktopCoPilot
Update timeline
- investigating Apr 01, 2025, 01:29 AM UTC
We are investigating an issue with Cardpointe and Copilot which may be impacting your business. We are currently working to resolve this issue.
- monitoring Apr 01, 2025, 01:37 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 01, 2025, 12:50 PM UTC
This incident has been resolved.
Your product runs on more than CardConnect
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services