CardConnect incident

CardPointe Unattended Disruption

Resolved after 22 hours 59 minutes, affecting CardPointe Unattended, on April 29, 2025.

monitoring Apr 29, 2025, 02:52 PM UTC

A fix has been implemented and we are monitoring the results. If you are still experiencing any issues please reboot your device.

Started
Apr 29, 2025, 02:00 PM UTC
Resolved
Apr 30, 2025, 12:59 PM UTC
Duration
22h 59m
Detected by Pingoru
Apr 29, 2025, 02:00 PM UTC

Affected components

CardPointe Unattended

Update timeline

  1. investigating Apr 29, 2025, 02:00 PM UTC

    We are investigating a CardPointe Unattended disruption which may be impacting your business. We are currently working to resolve this issue.

  2. monitoring Apr 29, 2025, 02:52 PM UTC

    A fix has been implemented and we are monitoring the results. If you are still experiencing any issues please reboot your device.

  3. resolved Apr 30, 2025, 12:59 PM UTC

    This incident has been resolved.

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