CardConnect incident

BluePay Gateway Issue

Minor Vendor's status page →

Resolved after 15 hours 59 minutes, affecting BluePay Gateway, on July 15, 2025.

monitoring Jul 15, 2025, 10:40 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jul 15, 2025, 10:17 PM UTC
Resolved
Jul 16, 2025, 02:17 PM UTC
Duration
15h 59m
Detected by Pingoru
Jul 15, 2025, 10:17 PM UTC

Affected components

BluePay Gateway

Update timeline

  1. investigating Jul 15, 2025, 10:17 PM UTC

    We have identified the cause of the incident affecting the BluePay Gateway and Fiserv ACH we are working to find a resolution. We appreciate your patience during this time.

  2. monitoring Jul 15, 2025, 10:40 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 16, 2025, 02:17 PM UTC

    This incident has been resolved.

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