Resolved after 8 hours 38 minutes, affecting CardPointe Desktop and CoPilot, on October 1, 2025.
The issue has been identified and a fix is being implemented.
Affected components
CardPointe DesktopCoPilot
Update timeline
- investigating Oct 01, 2025, 01:31 PM UTC
We are investigating a Viking Cloud PCI Compliance SSO Issue which may be impacting your business. We are currently working to resolve this issue.
- identified Oct 01, 2025, 01:33 PM UTC
The issue has been identified and a fix is being implemented.
- resolved Oct 01, 2025, 10:10 PM UTC
This incident has been resolved.
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